Milieu Supervisor

Milieu Supervisor – Nexus Family Healing, Fargo, ND

We are excited to be hiring a Milieu Supervisor at our Nexus Family Healing campus located in Fargo, ND. The Milieu Supervisor is responsible for providing trauma‑informed milieu leadership and mentorship, guiding treatment plans through effective communication, organization, and daily operations of the program and assigned unit.

• Full time, 40 hours per week
• $52,000 – 55,000 per year salary, exempt
• Onsite at our Luther Hall location in Fargo, ND

• Four weeks paid time off (PTO) in the first year
• Multiple options for health insurance coverage
• No‑cost life insurance
• Short/long‑term disability insurance
• 401(k) match
• New – Talkspace Therapy Benefit for the whole family
• New – Hinge Health Benefit for the whole family
• New – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

• Prepare assigned staff work schedules to ensure adequate staff and client ratios.
• Ensure staff perform their duties and interact with clients in a calm, therapeutic, and trauma‑informed manner.
• Maintain and approve staff time cards accurately.
• Assist in planning and scheduling trauma‑informed daily treatment services, transportation needs, family time, special events, functions, and approved program trips.
• Contribute to the development of and adherence to guidance plans.
• Provide on‑the‑job coaching, training, and mentoring to staff.
• Coordinate and ensure all shift‑related client and staff documentation is completed.
• Identify potential problems or risk factors on the program and generate alternative solutions.
• Ensure new admissions enter a safe and welcoming environment.
• Assist in the review of new applicants and participate in the interview and selection of staff/team members.
• Ensure new Youth Care Professionals are mentored properly.
• Provide direct supervision of assigned staff and conduct ongoing performance management.
• Maintain confidentiality regarding client and family issues, background, and treatment.
• Conduct regular inspections of program areas.
• Provide direct floor coverage during staff absences, emergencies, and for on‑call coverage.
• Remain current on all company policies, assigned training, and certification requirements.
• Recognize and value cultural differences in all aspects of work and service delivery.

• High School Diploma and 2 years minimum Nexus experience working in a treatment/counseling capacity for youth (e.g., residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) OR 4 years external experience working with youth in a residential treatment facility.
• Associate’s Degree and 2 years minimum experience (external and/or internal) working with youth in a residential treatment facility.
• Bachelor’s Degree, preferably in social work, psychology, or a clinically related field, and minimum 1 year of related experience with youth in a residential treatment facility.
• Minimum of one year of team lead and/or supervisory experience required.
• Experience working with families and trauma‑exposed children or adolescents strongly preferred.
• Must be at least 21 years of age.
• Valid driver’s license required; must meet state regulating agency and company driving requirements.
• Ability to pass all necessary background screening requirements per DHS rules and regulations.
• Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Open to meeting the cultural needs of individuals or communities, considering language, traditions, and values.

The job requires extended periods of standing and walking. Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Nexus Family Healing, we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal‑opportunity, affirmative action employer.

• Innovation:
  Leading the way and implementing creative, cutting‑edge ideas and approaches.
• Compassion:
  Listening, honoring differences, and showing respect, kindness, empathy, and concern.
• Agility:
  Exhibiting flexibility and adapting quickly.
• Responsiveness:
  Being quick, positive, and accurate.
• Excellence:
  Demonstrating quality results that surpass ordinary standards.