Distribution Services - Logistics Coordinator

Location:

Fargo, ND (In-Person)

The Distribution Service - Logistics Coordinator supports daily operations by analyzing inventory reports, coordinating returns, resolving invoice and receiving discrepancies, and providing exceptional customer service.

• Reviews incoming damage and shortages to identify packaging or handling issues, escalates concerns requiring corrective action, and monitors trends to develop and implement solutions.
• Works collaboratively with branches, vendors and freight carriers to resolve related issues, including the filing and management of freight claims.
• Reviewing inventory movement reports including batching, serial numbers, stock locations, and other inventory management reporting.
• Coordinates the return of damaged or defective material to the carrier or vendor, as well as quarterly and annual stock returns.
• Investigates and resolves receiving discrepancies to identify and resolve variances between receiving and invoice quantities.
• Provides responsive customer service to logistics inquiries and requests coming through phone calls, e-mails, instant messages, and other forms of communication.
• Maintains strong, collaborative relationships with internal and external stakeholders.
• Delivers proactive and responsive support to branch staff related to logistics-related needs.

• Supports special project roll out, support and maintenance which includes, but is not limited to, new SAP projects, assisting other departments as needed.
• Performs other duties as assigned by supervisor or designate.

• Associate’s business or trade degree or equivalent work experience required.
• Strong knowledge of electrical and/or communications products and vendors, industry experience and market knowledge and/or comparable education or experience preferred.
• Knowledge of material movements in SAP, reviewing PO history, and reviewing material history.
• Working knowledge of PC Windows and Microsoft Office (Word, Excel, and Power Point) internet, email, required; and SAP software preferred.

• Excellent customer service skills include being competent, accurate, responsive and engaged.
• Possess a good understanding of all warehouse processes, including receiving, put away, bin maintenance and shipping.
• Excellent interpersonal communication (reading, writing and speaking in English) and customer service skills.
• Ability to plan, organize and use independent judgment.

Ability to lift up to 30 lbs from waist or floor, carry items for short distances, and perform frequent standing, walking, bending and reaching. Requires the use of hands/fingers for repetitive motion and the ability to push or pull items. Occasional travel and exposure to moderate temperature conditions are also part of the role.

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more
• Bonuses upon achievement of branch and company goals

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing