Distribution Center Supervisor - Inbound

This position will be located in: Fargo, ND

Final date to receive applications:
Posted Until Filled

The Distribution Center (DC) Outbound Supervisor is responsible for leading the picking, packing, and shipping operations to ensure timely, accurate, and high-quality order fulfillment. This role manages warehouse associates, monitors order progress, and ensures compliance with customer specifications and company standards. They oversee the use of RF scanners and the Warehouse Management System (WMS), ensure shipments are properly labeled and secured, and collaborate with the inbound team for efficient inventory flow.

The supervisor also leads training, safety meetings, and equipment maintenance efforts, while coaching staff and maintaining a safe, organized facility in line with company and regulatory requirements.

• Provides leadership, feedback, coaching, and training to team members to improve performance, meet operational goals, and ensure adherence to safety policies and operational best practices.
• Supervises and manages the outbound team to ensure timely and accurate order picking, packing, and shipping of orders.
• Ensures orders are picked and packed according to branch and/or customer specifications and quality standards.
• Monitors and tracks the progress of orders through the picking, packing, and shipping process.
• Oversees the use of RF scanners, Warehouse Management System (WMS), and other tools to ensure accuracy in picking and shipping.
• Ensures all outgoing shipments are correctly labeled, packed securely, and shipped using the appropriate carriers.
• Collaborates with the inbound team to ensure smooth inventory replenishment and product availability.
• Arranges training and/or mentoring in Border States procedures, Warehouse Management System (WMS) transactions, and safety for the best operations practices.
• Responsible for the security and maintenance of the building and grounds so that the property is neat and safe within Border States and government standards.
• Responsible for the maintenance and safe operations of all warehouse equipment and vehicles in accordance with Border States and/or any government standards.
• Leads daily safety meetings and updates and addresses concerns.
• Communicates with internal customers on orders, inventory, and deliveries as needed.

• May perform the duties of Distribution Center Associates, as needed.
• Assists in cross‑training associates assigned to other areas of the warehouse.
• Coordinates with other supervisors to ensure smooth flow across all warehouse functions.
• Helps identify and implement process improvements to increase operational efficiency and reduce costs.
• Participates in cross‑departmental meetings to address any operational challenges and discuss process enhancements.
• Other duties as assigned by supervisor or designate.

• Minimum 2‑year business/trade degree or the equivalent in work experience.
• Prior supervisory experience with minimum 3 years of prior warehouse distribution experience preferred.
• Must have a valid driver's license to operate company vehicles.
• Strong knowledge of warehouse operations, including cycle counting, picking, packing, and shipping.
• Good knowledge of electrical products or systems preferred.
• Prior experience operating a forklift or other warehouse equipment is preferred.
• Ability to read, write and speak in English required. Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software preferred.
• Experience with warehouse management systems (WMS) and supply chain logistics preferred.

• Excellent leadership, interpersonal, and communication skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Lift and carry requirements (weight and frequency):

• Lift from Floor to Waist:
  • < 10 lbs. – Occasionally
  • 10 to 25 lbs. – Occasionally
  • 26 to 50 lbs. – Occasionally
  • 51 to 75 lbs. – Occasionally
  • 76 to 100 lbs. – Occasionally
  • 101+ lbs. – Occasionally
• Above Waist Lift:
  • < 10 lbs. – Occasionally
  • 10 to 25 lbs. –…