Associate Director of HC and Outpatient

• Base Pay $58,000.00 - $66,000.00 / Year
• Other Compensation Health, Dental, and Vision, PTO, conference allotment, 401k
• Employee Type Exempt
• Manage Others Yes

The Associate Director provides leadership and operational oversight for assigned programs within Fernbrook Family Center. This role bridges program-level operations with agency-wide systems by supervising staff, maintaining compliance, supporting program development, and ensuring high-quality service delivery. The Associate Director works collaboratively with Directors, administrative departments, and community partners to ensure program success and alignment with Fernbrook’s mission and standards.

Director of the assigned program(s). If responsible for multiple programs, reports to the primary program’s Director and consults with other program Directors as applicable.

This position supervises clinical and program staff within assigned program(s). Supervision may include therapists, skills workers, case managers, interns, and program support staff.

Fernbrook Family Center is committed to fostering an inclusive, supportive work environment. We value employees with lived experience relevant to the populations we serve. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.

• Provide day-to-day operational and administrative oversight for assigned program(s).
• Supervise and support clinical and program staff, ensuring professional development, effective service delivery, and adherence to agency policies.
• Ensure all staff within assigned programs receive the appropriate level of clinical supervision for their position and experience level.
• Collaborate with the Director of Clinical Training and Supervision for support and assignment of clinical supervisors as needed.
• Maintain program compliance with licensing, contractual, and documentation standards.
• Support program efficiency, including staff scheduling, productivity tracking, and managing client lists.
• Serve as a liaison between assigned programs and community partners (e.g., schools, counties, and referring agencies).
• Maintain relationships with county and community partners to ensure compliance with grant and contract requirements.
• Support program staff with onboarding, ongoing training, and skill development.
• Participate in program audits, quality assurance activities, and performance monitoring.
• Collaborate with Directors on program budgets, staffing needs, and coverage planning.
• Ensure program indicators and outcomes are tracked and reviewed for quality and performance improvement.
• Provide consultation and communication to other programs operating at the same site to promote collaboration and continuity.
• Participate in leadership and administrative meetings as assigned.
• Communicate and uphold Fernbrook’s mission, vision, and values in all program operations.
• Provide mental health services to children, adults, and families through individual, family, and group modalities.
• Meet productivity standards in regards to client-contact and each week attend mandatory program meetings, complete all paperwork, and travel between client sessions and meet required productivity benchmarks for client services and weekly billable expectations.
• Perform other duties as assigned by the Director or Executive Director of the assigned program(s).

• Strong leadership, supervision, and team-building skills
• Knowledge of behavioral health documentation, billing, and compliance standards
• Excellent communication and organizational skills
• Ability to manage multiple priorities and programs simultaneously
• Collaborative and adaptable approach to problem-solving
• Commitment to ethical standards and Fernbrook’s mission

• Extended periods of sitting, listening, observing, or using a computer.
• Occasional lifting of up to 15 pounds

• Expected hours of work are flexible and generally occur between 7:00am – 7:00pm.
• Expected to travel to and from Fernbrook offices and other locations throughout the state based on…