Resource Center Manager
Listed on 2026-07-10
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Non-Profit & Social Impact
Community Health, Human Services/ Social Work, Youth Development -
Social Work
Community Health, Community Support Services, Human Services/ Social Work, Youth Development
Community Action Center (CAC) is a community-based, non-profit, human services organization that provides and advocates for the basic needs of people and families throughout Rice County. Its programs create a robust safety net for low-income families and include food access, housing, employment services, clothing, emergency assistance, youth services, transportation, health care assistance, and more.
CAC’s resources and staff are integral parts of their communities and include partnerships with schools, businesses, faith communities, and other organizations. This extensive local network allows CAC to pursue community-engaged solutions, prioritize partnerships, and collaborate with thousands of volunteers. Currently, we are looking for a Resource Center Manager
to help support the community-responsive work of CAC.
Job Title: Resource Center Manager
Reports To: Program Director
Primary
Work Location:
Faribault Resource Center, with occasional travel to other CAC locations and community partner sites throughout Rice County.
Compensation: $60,000-$70,000 annually
Position Summary
The Resource Center Manager will support the culture of a community-based, person-centered, and trauma-responsive organization. This position will oversee the Faribault Resource Center, providing leadership, supervision, coaching, and support to Community Advocate staff. The position balances operational oversight with direct participant engagement to ensure high-quality services that support individuals and families experiencing poverty and crisis. CAC is committed to trauma-responsive service delivery.
The Resource Center Manager models and promotes practices that create safety, trust, empowerment, and connection for participants, volunteers, and staff.
Responsibilities and Duties – CAC’s success is based on the flexibility of its staff and volunteers to dynamically adjust to meet the needs of the community. The primary responsibilities for this job include:
Leadership and Staff Supervision
Provide leadership, supervision, coaching, and support to Community Advocate staff
Foster a positive, collaborative, and trauma-responsive team culture
Conduct onboarding, training, performance evaluations, coaching sessions, and ongoing staff development
Provide timely guidance regarding best practices, organizational policies, and participant service delivery
Support employee engagement, professional growth, and accountability
Address workplace concerns, performance issues, and conflict resolution in accordance with CAC policies
Meet regularly with organizational leadership to support agency goals and initiatives
Resource Center Operations
Oversee daily operations of the Faribault Resource Center
Ensure adequate staffing and schedule coverage to meet participant needs
Monitor service delivery to ensure consistency, quality, and compliance with program requirements
Maintain a safe, welcoming, and organized environment for participants, staff, volunteers, and visitors
Ensure adherence to CAC policies, procedures, safety protocols, and confidentiality standards
Support program planning, implementation, evaluation, and continuous improvement efforts
Program Administration and Community Engagement
Assist with administration of grants, contracts, initiatives, and program requirements
Support data collection, documentation, reporting, and outcome measurement activities
Build and maintain relationships with community partners and stakeholders
Collaborate with leadership to identify emerging community needs and develop responsive programming
Support students and interns through service-learning, internship, and educational opportunities
Participant Services and Advocacy
Model high-quality, participant-centered, and trauma-responsive services
Develop meaningful relationships with community members seeking assistance
Provide direct support, advocacy, and case management services as needed
Assist participants in navigating community resources and systems
Respond to crisis situations and provide immediate support and intervention when appropriate
Advocate for participants and help amplify participant voices within the community and service systems
Maintain accurate participant…
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