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Customer Experience Leader: CX Strategy & Loyalty
Job in
Farmers Branch, Dallas County, Texas, USA
Listed on 2026-06-18
Listing for:
Expo Home Improvement
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Expo Home Improvement, located in Texas, is seeking a Customer Experience Manager to ensure every customer interaction is positive and exceeds expectations. The successful candidate will develop and implement strategies for enhancing customer satisfaction and managing complaints effectively.
This role requires strong leadership skills, project management expertise, and experience in customer service. The ideal candidate will be proactive in their approach to resolving issues and driving customer loyalty.
Working conditions are primarily office-based, with the possibility of some fieldwork and the need for occasional travel.
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