IT Systems Engineer
Listed on 2026-02-03
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IT/Tech
Systems Engineer, IT Support
Overview
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.
ResponsibilitiesAnalyze, design, and implement complex IT systems and infrastructure solutions to meet business needs.
Collaborate with cross-functional teams to define system architecture and integrate new technologies.
Monitor and maintain system performance, reliability, and security.
Troubleshoot and resolve hardware and software issues in a timely manner.
Create and maintain detailed system documentation, including configuration files, installation guides, and troubleshooting procedures.
Document system architecture and design specifications.
Work closely with other IT staff and departments to identify requirements and ensure compatibility of systems.
Coordinate with vendors for hardware and software procurement and support.
Implement and maintain security protocols for systems, networks, and data.
Conduct regular security audits to identify vulnerabilities and ensure compliance with industry standards.
Utilize monitoring tools to analyze system performance and availability.
Identify and remediate performance bottlenecks and capacity issues.
Design and maintain backup and disaster recovery strategies to protect critical data and services.
Conduct regular testing of backup and recovery procedures to ensure organizational readiness.
Provide technical assistance and support to end-users as needed.
Develop user training materials and conduct training sessions to improve system utilization.
Evaluate existing systems and processes to recommend and implement enhancements.
Stay current with emerging technologies and industry trends to incorporate best practices.
Participate in IT projects, ensuring timely completion of deliverables.
Assist in project planning and resource allocation to meet project timelines.
Ensure compliance with relevant industry regulations and organizational policies.
Generate reports on system performance, security incidents, and configuration changes for management review.
Dallas College professional development hours per academic year
All employees are required to complete a minimum of 19 hours
People leaders are required an additional 16 hours of leadership development.
Perform other duties not listed as assigned.
Bachelor's degree OR 8 years equivalent of experience in a related field. An equivalent combination of education and experience is acceptable.
CompTIA A+ or CAPM certifications are preferred.
Demonstrated experience in a similar role - developing and implementing business processes in Workday.
Official transcripts required.
Current and valid Texas driver's license.
Work hours may extend beyond the regular, Monday-Friday, 8:00 a.m.
-5:00 p.m. workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis. Will participate in an on-call rotation.Ability to maintain the security or integrity of the critical infrastructure of Dallas College.
Analyze, design, and implement complex IT systems and infrastructure solutions to meet business needs.
Collaborate with cross-functional teams to define system architecture and integrate new technologies.
Monitor and maintain system performance, reliability, and security.
Troubleshoot and resolve hardware and software issues in a timely manner.
Create and maintain detailed system documentation, including configuration files, installation guides, and troubleshooting procedures.
Document system architecture and design specifications.
Work closely with other IT staff and departments to identify requirements and ensure compatibility of systems.
Coordinate with vendors for hardware and software procurement and support.
Implement and maintain security protocols for systems, networks, and data.
Conduct regular security audits to identify vulnerabilities and ensure compliance with industry standards.
Utilize monitoring tools to analyze system performance and availability.
Identify and remediate performance bottlenecks and capacity issues.
Design and maintain backup and disaster recovery strategies to protect critical data and services.
Conduct regular testing of backup and recovery procedures to ensure organizational readiness.
Provide technical assistance and support to end-users as needed.
Develop user training materials and conduct training sessions to improve system utilization.
Evaluate existing systems and processes to recommend and implement enhancements.
Stay current with emerging technologies and industry trends to incorporate best practices.
Participate in IT projects, ensuring timely completion of deliverables.
Assist in project planning and resource allocation to meet project timelines.
Ensure compliance with relevant industry regulations and organizational policies.
Generate reports on system performance, security incidents, and configuration changes for management review.
Normal physical job functions performed within a standard office environment. Reasonable…
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