Business System Analyst Sr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Miamisburg, OH, Jacksonville, FL.

We are seeking a highly skilled Lead Business Systems Analyst with a strong understanding of Agile principles to lead the analysis, design, and implementation of complex business systems, bridging the gap between business needs and technical solutions. Experience with user story creation, backlog management, and the ability to facilitate collaboration within a cross-functional team, while leading the analysis and translation of business needs into technical requirements within an iterative development process.

• Requirements Gathering and Analysis
• Documentation
• Quality Assurance and Testing
• Stakeholder Management

• Experience as a Business Systems Analyst with proven ability to lead complex projects.
• Strong understanding of business processes and ability to translate them into technical requirements.
• Expertise in system analysis methodologies, indicating data modeling, process mapping, and requirements gathering.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
• Manual testing

• Excellent Communication Skills
• Analytical
• Functional requirements gathering
• Agile
• Data Analysis
• SQL, MySQL
• Gap Analysis
• UI/API/DB knowledge of each component and how they interrelate
• Jira
• Scrum
• Dev Ops Tool:
  Jenkins, Bit Bucket
• Experience with data analysis

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes.
• Directs business process improvement projects for internal business groups, aiming to improve business results.
• Identifies and documents all system constraints, implications and consequences of various proposed system changes.
• Provides recommendations for addressing and resolving business issues, for a specific business group.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $51,750.00 – $ Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Generally, this opening is expected to be posted for two business days from 02/10/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account…