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Technical Support

Inbound Tech Support Associate — Problem Solver & Upsell

Job in Farmers Branch, Dallas County, Texas, USA
Listing for: MCI Careers
Full Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
MCI Careers is looking for a Technical Support Representative in Farmers Branch, Texas. This role involves handling inbound customer calls, troubleshooting account issues, and providing excellent service to residential and business clients. Candidates should possess strong communication skills and be reliable. No prior contact center experience is necessary, as extensive training is provided. The company offers a variety of benefits, including paid time off and career growth opportunities.
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Position Requirements
10+ Years work experience
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