Business Systems Analyst Consultant; Database​/API

Position Overview

As a Business Systems Analyst Consultant within PNC’s Digital Payments organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Phoenix, AZ, Denver, CO. The BSA should have hands‑on experience supporting API integrations, including understanding request/response structures, parameter fields, POST operations, and error responses. They should be able to translate business requirements into clear API specifications, validate data mappings, and partner closely with engineering and QA teams to ensure reliable integrations.

• Requirements Gathering and Analysis
• Documentation
• Quality Assurance and Testing
• Stakeholder Management

• Experience as a Business Systems Analyst with proven ability to lead complex projects.
• Strong understanding of business processes and ability to translate them into technical requirements.
• Expertise in system analysis methodologies, indicating data modeling, process mapping, and requirements gathering.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Manual testing.

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross‑functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
• Monitors client experiences and feedback on the use of business applications; enhanced system productivity, as needed.
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
• Analyzes, defines and documents client requirements, and revises existing systems logic challenges, as necessary.

API Integration, Application Development, Business Management, Customer Solutions, Data Analysis, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

CBAP (Certified Business Analysis Professional) certification preferred.

Base Salary: $63,250.00 – $

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part‑time employees, visit

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