Healthcare Service Desk Lead
Job in
Farmers Branch, Dallas County, Texas, USA
Listed on 2026-07-27
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
CVS Health's Healthcare Delivery organization seeks a Sr. Manager of Service Desk Operations to lead a high-touch support model for internal partners and clinical stakeholders.
The role requires onsite presence in Dallas, TX three days per week and a strong emphasis on relationship-building and delivery excellence. You will drive service strategy, lead managers, manage stakeholders, and validate delivery with dashboards and KPIs, leveraging ITIL and knowledge-centered service practices to
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