POS Support Technician; Korean Bilingual

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Full Time Staff Farmers Branch, TX, US

7 days ago Requisition

Salary Range: $20.00 To $29.00 Annually

Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers.

Location:
Farmers Branch, TX, Full Time

• Provide phone support;
  Document all merchant and reseller/agent issues;
  Resolve all outstanding issues as quickly as possible
• Prepare/stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field
  - Test, evaluate, and document all software/hardware issues
• Provide training to associates, merchants, and resellers
  - Install and configure software, hardware, cables/wiring, and networks
• Monitor system performance and troubleshooting issues
• Provide documentation as required

• POS/PC support related experience preferred
• Able to work off-site occasionally
• Business travel may be required
• Flexible work hours, as well as Saturdays available
• Comp Tia A+ preferred