Senior Quality Assurance & Control Technician; QA - Farmers Branch

Overview

85°C Bakery Cafe retail bakery chain that operates more than 60 locations in the United States across five states and has more than 1000 locations worldwide. We sell bread, coffee, tea, cake, pastries, and other desserts.

We are looking to hire a Senior QA and Control Tech at our Farmers Branch location. The role collaborates with the Chef, Supervisor, Plant Manager, QA/QC team, and other facility personnel to ensure food quality assurance and control pertaining to food safety.

• Understand and support daily, weekly, monthly checklists for QAFS policies and procedures.
• Report issues for products, processes, and storage that are not in compliance, and program deviation.
• Complete QA/QC daily operation checklists for processing quality control, food safety, microbial, sanitation, and monitoring as necessary.
• Follow and train production employees to address daily issues such as temperature, sanitation, pest control, specifications, foreign objects, analytical and packaging specs.
• Train and follow employee training tasks regarding HACCP, SOPs, SSOPs, GMPs, pest control, sanitation, lab testing, and recall procedures.
• Translate documents between English/Spanish, English/Vietnamese, or other languages as required.
• Participate in problem‑solving sessions for customer complaints, second or third audit.
• Conduct visual, sensory, and microbiological evaluations of products with reports, finished product specification, temperature records, receiving records, and product quality records.
• Arrange and organize sample retention, shelf‑life samples, R&D samples, product/in‑process samples.
• Work independently and prioritize tasks to meet deadlines.
• Act as contact person if other team members are not on duty.

• Read instruments, gauges, and charts.
• Perform simple math calculations.
• Use a computer and Microsoft Office products.
• Read thermometers, metric units, scales, weights, and measuring tools.
• Use a camera and upload images to a computer via USB or memory card.

• 3–5 years of production experience in quality checking and quality control in a bakery or food production environment.

• Bilingual in English and Spanish, Vietnamese, Cambodian, or Chinese, in both writing and speaking, is highly preferred.

• Able to work in cooler, freezer, and hot bakery environments.

• Able to work independently with minimal supervision.

• Stand or sit for extended periods.
• Obtain samples; may require climbing, stretching, walking, lifting, bending, carrying.
• Move in narrow spaces.
• Moderate lifting up to 50 lbs, continuous standing and walking, repetitive hand motions, reaching overhead.
• May be exposed to extreme temperatures (coolers, blast freezers).

• Medical, dental, vision, and accident insurance, plus company‑paid life and AD&D insurance.
• 401(k) program with generous matching and no vesting schedule.
• Sick leave and vacation.
• Employee discount.