Quality Assurance Lead (Selenium​/API​/Azure

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Lead within PNC's C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX.

Over 5+ years of Quality Engineering experience

• Define and implement test strategy, test plans, and quality gates for releases
• Design and execute manual, functional, regression, and end-to-end testing
• Develop and maintain automation frameworks across API and UI layers
• Perform API validation including request/response, authentication, and data integrity
• Build and execute UI automation tests using modern frameworks
• Integrate automated tests into CI/CD pipelines to enable continuous testing
• Perform defect analysis, root cause analysis, and quality reporting
• Collaborate with cross-functional teams to ensure early quality involvement (shift-left)
• Mentor team members and promote quality engineering best practices

• Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
• Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
• Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
• Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
• Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.

• Manual Testing
  • Strong knowledge of SDLC/STLC and Agile methodologies
  • Expertise in test case design, execution, and defect management
  • Experience in end-to-end and exploratory testing
• API Testing & Automation
  • Experience with tools such as Postman, REST Assured, or equivalent
  • Knowledge of JSON/XML validation and database validation (SQL)
  • Karate experience preferred
• UI Automation
  • Hands‑on experience with Selenium / Playwright / Cypress
  • Proficiency in Java, Python, or equivalent
• Tools & Technology
  • CI/CD tools (Jenkins, Azure Dev Ops, Git Hub Actions)
  • Test management and defect tracking tools (JIRA, XRAY or similar)
  • AI experience a plus

• Bachelor's degree

• Strong analytical and problem‑solving skills
• Excellent communication and stakeholder collaboration
• Ability to work in fast‑paced Agile environments
• Ownership mindset with focus on quality, scalability, and reliability

• Analytical Thinking
• Automation
• Controls Testing
• Corporate Governance
• Quality Assurance (QA)
• Quality Support
• Selenium
• Software Testing
• Test Case Development
• Usability Testing

• Accuracy and Attention to Detail
• Analytical Thinking
• Influencing
• Process Management
• Products and Services
• Software Development Life Cycle
• Software Quality Assurance And Testing
• Technical Documentation Management

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long‑term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back‑up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including…