Sales Manager

Description

Expo Home Improvement is seeking an experienced Sales Manager to lead and develop a team of Direct Sellers focused on driving revenue, meeting sales goals, and delivering an exceptional customer experience. This is a hands-on leadership role for a results-driven sales professional who excels at coaching, performance management, and execution.

• Lead, coach, and motivate a team of Direct Sellers
• Set clear sales goals, performance expectations, and accountability standards
• Provide ongoing coaching, training, and feedback to improve individual and team results
• Conduct regular team meetings to align on priorities, performance, and strategy

• Develop and execute sales strategies to meet and exceed revenue targets
• Partner with Marketing to align sales efforts with lead generation and promotions
• Identify new opportunities to grow market share and customer base
• Monitor market trends and adjust sales tactics to remain competitive

• Track and analyze sales performance metrics, pipeline activity, and conversion rates
• Manage the sales pipeline to ensure timely follow-up and lead conversion
• Prepare performance reports, forecasts, and insights for leadership

• Ensure the sales team delivers a high-quality customer experience from first contact to close
• Handle escalated customer concerns and ensure timely resolution
• Collaborate with Operations to support smooth fulfillment and customer satisfaction
• Partner with Recruiting to support hiring and onboarding of new sales talent

• Work closely with the Marketing team to generate qualified leads and promote new products/services.
• Collaborate with Operations to ensure smooth order fulfillment and customer satisfaction.
• Partner with the Recruitment team to hire new sales talent as needed.

Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth.

Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.

• 5+ years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving sales targets and leading high-performing teams.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
• Analytical mindset with the ability to interpret sales data and drive performance improvements.
• Experience with CRM software and other sales tools.

• Leadership – Ability to inspire, motivate, and develop a high-performing sales team.
• Sales Acumen – Strong understanding of sales techniques, strategies, and customer relationship management.
• Performance Management – Tracks performance and takes action to optimize sales results.
• Problem Solving – Approaches challenges creatively and drives solutions.
• Collaboration – Works effectively with cross-functional teams to achieve company goals.

• Office-based role with some travel to meet with clients and team members as necessary.
• Occasional evening or weekend work for special projects or client meetings.
• Ability to stand or sit for extended periods during meetings and client interactions.

• Direct impact on revenue and growth
• S…