Billing Administrator

Are you a detail-oriented professional with a passion for accuracy, organization, and customer service? We are seeking a reliable and motivated Billing Administrator to join our team. In this role, you will be responsible for preforming billing processes, ensuring invoices are issued accurately and on time, resolving payment issues and invoice discrepancies with customers, maintaining customer account records, and supporting the organization's financial operations.

The ideal candidate is highly organized, detail oriented, and capable of managing multiple priorities in a fast-paced environment. You will work closely with internal departments and customers to resolve billing inquiries, improve processes, and help ensure the timely collection of revenue. If you thrive in a collaborative environment and enjoy working with numbers while delivering exceptional service, we encourage you to apply.

Accounts Receivable, customer billing, and collection activities

• Generate invoices and related documents
• Perform collection activities and resolve payment issues
• Process billing adjustments as needed
• Prepare shipping documents, including shippers, bills of lading, certificates of compliance, commercial invoices, international shipment declarations through AES, and advanced shipment notices
• Email invoices and submit invoices through customer portals
• Send credit and bank reference requests for new customers being established
• Create new supplier records with proper coding and tax  for issuing 1099 forms, as necessary
• Maintain customer billing information and special instructions
• Provide new suppliers with credit references, W-9 forms, and tax exemption forms
• Request supplier certificates of insurance and W-9 forms and maintain records to ensure current forms are on record

• Two years of experience, associate's degree preferred, but not required
• Accurately prepare and enter financial information
• Strong organizational and communication skills
• Proficient in Excel and Word

• Two Medical benefit options
• Aetna Health Network
• Free Telemedicine
• 100% company paid life insurance, optional supplemental life insurance
• 10 Paid company holidays, 1 Floating holiday, 1 Wellness Physical day
• 401k with matching

We believe in recognizing and rewarding those who go the extra mile. It's this dedication that's earned PTI the honor of being voted a Top Workplace by our employees twelve times!

Come see why working for our team is rewarding, and our employees stay with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.