Sr. Commercial Participation Analyst

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Position not available for immigration sponsorship.

GENERAL FUNCTION :
Owns portfolio maintenance of high-profile, complex bought participation loans; performs administrative and analytical duties; acts as liaison between relationship managers, corporate customers, members, and other relevant stakeholders; maintains reporting; conducts special projects; resolves problems; point of escalation for bought portfolio; performs research; keeps management informed of special customer needs or problems.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Owns high-profile, complex portfolio within the overall bought participation portfolio; this portfolio consists of, but not limited to, subscription, high-value, tiered fees and rates, and multiple-currency loans

Maintains healthy portfolio and proactively ensures dates, rates, and balances are in alignment with agent bank Balances loans within own portfolio and escalated by team members

Handles escalated inquiries and issues

Performs research needed to resolve problems in a timely manner

Aligns portfolio maintenance with stakeholder expectations proactively

Collaborates proactively with department coworkers to remove obstacles to providing exceptional client support

Provides thorough diligence in the move money processes that meets SLAs and prevents near miss/Ops losses

Coordinates communication with stakeholders and members

Maintains accounting spreadsheets and addresses questions and issues raised by the accounting department

Monitors reporting (Suspect, Past Due, High Balance, Aged Wires, Int Adjustment and Bill Forward) and escalates to management when applicable

Responsible for haphazard quality review of portfolio

Owns new loan onboarding process that consists of reviewing new loans serviced by Bought Participations and providing necessary servicing instructions to relevant parties

Works in conjunction with management to ensure queues are processed within SLA, portfolios are appropriately divided, and day-to-day work fluctuations are proactively managed MINIMUM KNOWLEDGE,

SKILLS AND ABILITIES

REQUIRED :

Three to five years banking experience required

Proficient in Bank systems as well as Microsoft Office Minimal to no supervision required

Above average problem-solving skills and customer service skills required

Good interpersonal skills, ability to handle and prioritize multiple tasks, and experience with Word and Excel required#LI-EG1

Sr. Commercial Participation Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an…