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Senior IT Service Desk Analyst | Night Shift

Job in Farmington Hills, Oakland County, Michigan, USA
Listing for: Coretek-Services
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Coretek is seeking a Senior Service Desk Analyst to join our Service Desk Team. This role involves providing advanced technical support, troubleshooting complex IT issues, and mentoring junior analysts to ensure high-quality service for internal Coretek employees and external clients.

Responsibilities include handling advanced incidents (M365/O365, Citrix, Azure), acting as an escalation point, and contributing to knowledge base updates. 7 p.m.–7 a.m.

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Position Requirements
10+ Years work experience
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