Senior Business Systems Analyst

Senior Business Systems Analyst – Location & Schedule

Location:

Farmington Hills office. Hybrid arrangement: 3 days onsite, 2 days remote.

Senior Business Systems Analyst will be a strategic partner in shaping and delivering innovative business solutions, leveraging deep expertise in analysis, requirements gathering, testing, and stakeholder engagement. They will lead complex initiatives, mentor junior analysts, and drive process optimization across the organization.

• Lead end‑to‑end analysis of complex business processes, systems, and data to identify improvement opportunities and recommend actionable solutions.
• Develop comprehensive requirements documentation, including business, functional specifications, process flows, data mapping, workflows, procedures, and system controls.
• Analyze and resolve high‑level issues, including root cause analysis, and advise on effective solutions.
• Drive organizational change by adopting new tools, technologies, and methodologies to enhance efficiency.
• Monitor and assess key performance indicators (KPIs) to measure project success and business impact.
• Develop and execute test plans, scenarios, and cases; lead system and user acceptance testing to ensure solutions meet requirements.
• Act as liaison among business units, technical teams, and insurance industry experts to facilitate clear communication and understanding of system capabilities.
• Analyze data, troubleshoot issues, and improve operations to solve business problems.
• Mentor and coach team members, fostering professional growth.
• Ensure compliance with regulatory and legal requirements.
• Prepare training materials and conduct training on new or updated systems.

• Bachelor’s degree in business, information systems, related field, or equivalent education/experience.
• 5 years of professional experience in business analysis, leading complex, enterprise‑level projects.
• Advanced proficiency with Jira, Confluence, Lucidchart, SQL, testing tools, and data analysis software (e.g., Tableau, Power BI).
• Strong data‑driven decision‑making skills, including process modeling, data mapping, and system integrations.
• Exceptional interpersonal skills, building relationships and influencing stakeholders at all levels.
• Strong ability to handle competing priorities and deliver results in a dynamic, fast‑paced environment.
• Insurance industry knowledge preferred.
• Agile methodologies experience, especially SAFe, preferred.
• Certifications such as CBAP, PMI‑PBA strongly preferred.

• Competitive base pay and performance‑based incentive pay.
• Comprehensive health and welfare benefits.
• 401(k) savings plan with profit sharing.
• Generous paid time off programs.
• Flexible work arrangements to promote work‑life balance.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices.

Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.