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Helpdesk Team Leader: Coach, Compliance & PPM Oversight

Job in Farmington Hills, Oakland County, Michigan, USA
Listing for: ISS Facilities Services
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

ISS Facilities Services is seeking a Helpdesk Team Leader to lead, coach and motivate a team of Helpdesk Operators to achieve service excellence. The role oversees service requests, manages workflows and ensures work orders meet contractual response times.

The successful candidate will have experience in team leadership, CAFM systems and PPM planning, with a focus on compliance, performance improvement and stakeholder engagement. Strong communication and data skills are essential.

This role, Helpdesk Team Leader:
Coach, Compliance & PPM Oversight at ISS Facilities Services, could be your next career step.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Helpdesk Team Leader:
Coach, Compliance & PPM Oversight role in the description above.

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