Project Manager, Business Systems & Technology Analysis, Change Management

Impact You’ll Have:

This role plays a critical part in how One Magnify delivers modern customer experiences for Ford clients. You’ll lead initiatives that span digital platforms, CRM programs, content ecosystems, and marketing technology, ensuring ideas move cleanly from concept through execution. You’ll act as the connective tissue across disciplines, helping strategists, creatives, technologists, and analysts stay focused on shared outcomes rather than siloed tasks.

When projects succeed, clients see smoother launches, clearer insights, and more effective customer experiences—and teams experience clarity, momentum, and confidence in delivery.

• Support Integrated Client Delivery Support delivery of multiple higher-complexity projects, balancing scope, schedule, budget, and quality throughout the lifecycle
• Partner directly with clients to align expectations, manage changes, and keep work focused on agreed outcomes
• Translate program goals into clear plans that multidisciplinary teams can execute against
• Drive Alignment Across Teams
• Coordinate work across strategy, creative, analytics, engineering, and delivery teams to ensure integrated execution
• Manage dependencies across work streams and solution areas, keeping teams aligned as priorities shift
• Facilitate project kickoffs and key working sessions to establish clarity and momentum early
• Support Project Economics & Resourcing
• Support project budgets, forecasts, and invoicing with a focus on accuracy and profitability
• Identify resource needs across functions and proactively address capacity constraints
• Balance financial stewardship with delivery quality and client satisfaction
• Keep Delivery on Track
• Build and maintain project plans and timelines, including collaboration with Agile delivery teams
• Monitor project health and communicate progress clearly to internal teams and client stakeholders
• Ensure work adheres to agreed scope while supporting thoughtful change when needed
• Anticipate Risk & Ensure Quality
• Identify delivery risks early and lead mitigation strategies before they impact outcomes
• Serve as a point of escalation as issues arise, helping teams resolve challenges quickly and pragmatically
• Close projects with a focus on quality, lessons learned, and continuous improvement

• Bachelor’s degree or equivalent experience in project management, business, or a related field
• 5+ years of experience managing complex projects in digital, marketing, technology, or consulting environments
• Experience in project financials, including budgeting, forecasting, and resource management
• Experience working with Agile methodologies and cross-productive-delivery teams
• Comfort communicating clearly with both client stakeholders and internal leaders
• Proficiency in tools such as PowerPoint and Excel
• Experience using Jira, , and Workday preferred
• PMP certification preferred

• Experience managing work that spans marketing technology platforms or CRM ecosystems
• Exposure to AI-enabled workflows, automation, or analytics-driven delivery models
• Background in integrated marketing, digital services, or consulting-style environments
• Familiarity with platform-based delivery and cross-channel customer experience programs

We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.

We believe that Innovative ideas and solutions start with unique perspectives.

That’s why we’re…