Warranty Technician

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Together, we move the world-we've doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.

MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

As a Warranty Analyst you will be responsible for supporting all aspects of the warranty process, including claim review, customer communication, returned-part evaluation, failure analysis, root cause investigation, and reporting. You will role work closely with customers and cross-functional teams to resolve warranty concerns, drive corrective actions, and improve product quality.

• Receive, inspect, and evaluate returned parts.
• Conduct Level 1 failure analysis and testing.
• Prepare reports and documentation related to warranty investigations.
• Support root cause analysis and corrective action activities.
• Monitor warranty metrics and maintain accurate records.
• Coordinate with engineering, quality, manufacturing, and customer teams.
• Participate in customer meetings and technical discussions as required.

• ASE certification or equivalent
• Ability to work hands on to test or evaluate returned parts
• Ability to stay organized with both parts, equipment and data
• Able to complete data entry with accuracy and complete reports for tested components
• Excellent problem solving skills with a strong ability to perform root cause analysis and recommend corrective actions.
• Experience with Microsoft Office:
  Word, Excel, Powerpoint
• Experience with warranty systems of the vehicle OEMs (GM, Ford, Stellantis, Mercedes-Benz, Paccar, BMW, Nissan, Toyota, Honda, etc.)
• Knowledge of IATF
  16949, ISO
  9001 and customer specific requirements

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website.

#TeamMAHLE is diverse- and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.

Do you have any questions?

K

• Entry level:
  Experienced hires
• Part- / Full-time:
  Full Time
• Functional area:
  
  General Administration
• Department: BU2 Thermal and Fluid Systems
• Location:
  
  Farmington Hills, MI, US, 48335

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality?

Then MAHLE is the right address for you.