AV Technician

Create seamless, technically flawless event experiences within one of the hospitality industry's most distinctive luxury destinations. As an Audio-Visual Technician, you will play a vital role in bringing meetings, presentations, special events, and live productions to life through expert execution, proactive troubleshooting, and polished service. Your technical expertise, professionalism, and composure will directly influence the experience of guests, VIPs, executives, and event partners.

This is an opportunity to build valuable skills across audio-visual technology, live production, and IT support while contributing to a collaborative environment that values craftsmanship, growth, and operational excellence.

• Create exceptional meeting and event experiences by preparing, operating, and restoring audio-visual systems that support presentations, conferences, celebrations, and executive gatherings with precision and reliability.
• Preserve confidence and continuity during live events by diagnosing and resolving audio, video, connectivity, and presentation challenges quickly, discreetly, and professionally.
• Deliver seamless technology experiences by supporting computer workstations, displays, software configurations, and network connectivity that allow events and business operations to perform at their highest level.
• Elevate live productions through hands-on support of switching, camera operation, sound reinforcement, and production elements that enhance audience engagement and event quality.
• Cultivate trusted relationships with internal partners, guests, executives, and stakeholders through clear communication, professional presence, and dependable execution.
• Strengthen operational excellence by coordinating effectively with external vendors and service partners, ensuring all technical requirements are aligned and executed according to event expectations.
• Preserve readiness across the operation by maintaining organized inventory, monitoring equipment condition, and supporting the availability of critical audio-visual resources.
• Support a highly personalized guest experience through ongoing knowledge of resort offerings, activities, services, and special programming, allowing you to confidently assist guests and event participants when needed.

• A fast-paced environment where no two events are exactly alike, and attention to detail directly influences the guest experience
• Regular interaction with guests, VIPs, executives, event planners, internal departments, and external partners
• Opportunities to develop expertise across audio-visual technology, live production, event operations, and basic IT support
• Independence in daily execution balanced by collaboration with talented professionals across the resort
• Exposure to a wide variety of meetings, special events, productions, and hospitality experiences
• Paid training, structured onboarding, and hands-on learning opportunities that support long-term career growth
• Cross-department experiences and clear pathways for advancement within a luxury hospitality environment
• A flexible schedule that includes evenings, weekends, holidays, and peak resort operating periods
• Work that may require prolonged standing, walking, lifting and moving audio-visual equipment, and supporting event setup and teardown activities
• Access to technology platforms, production equipment, presentation systems, audio networks, and event support tools

• A natural sense of ownership and pride in delivering exceptional experiences, even when working behind the scenes
• The confidence to represent yourself professionally in front of VIPs, executives, guests, and large audiences
• Strong problem-solving instincts coupled with the ability to remain calm, resourceful, and solutions-focused under pressure
• The ability to communicate technical information clearly and comfortably with both technical and non-technical audiences
• A collaborative mindset that fosters strong partnerships across teams, vendors, and event stakeholders
• Adaptability and curiosity that drive continuous learning in an evolving technology and hospitality environment
• Exceptional attention to detail, organization, and follow-through that support flawless execution
• A guest-focused approach that balances technical excellence with hospitality, anticipation, and personalized service
• The ability to work independently while maintaining accountability, professionalism, and consistent communication

• Must be at…