Clerk Typist

Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add a part-time Clerk Typist to our Volunteer & Guest Services Department. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

At UConn Health, this class is accountable for performing a full range of general clerical functions including basic processing, reception, filing, record keeping, bookkeeping and typing.

Initially works under the close supervision of an employee of higher grade; works more independently with acquired experience.

• 1. TYPING:
  Using computers, tablets and other electronic equipment, types a variety of materials from rough copy or electronic recording device including correspondence, memos, reports, forms, applications, bills and other documents and records with speed and accuracy; reviews and corrects drafts for conformance with originals; enters and retrieves data on personal computers, tablets and other electronic equipment.
• 2. FILING:
  Maintains logs; sets up and maintains records and files according to established procedures; (e.g. alpha, numeric or chronological order); searches files for information.
• 3. CORRESPONDENCE:
  Prepares and sends out standard form letters making minor revisions or additions.
• 4. REPORT WRITING:
  Compiles information from standard sources and prepares reports.
• 5. INTERPERSONAL:
  Answers phone, transfers calls and takes messages; receives and directs visitors; handles routine requests for information, procedural guidelines or assistance over the telephone or in person; (e.g. counter, reception and/or information desk).
• 6. PROCESSING:
  Receives, sorts and distributes mail; performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials), reviews materials for accuracy and completeness (ensures categorical information is completed as required), makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to sender or other work units;
  
  does routine posting to ledgers, account books or other records; receives payments for licenses, bills, applications, fines and fees, etc.; prepares, totals and balances receipts; prepares cash transmittal/deposit slips; types and prepares purchase requisitions, orders or billing invoices according to established procedures; assists in or maintains inventory and orders supplies; performs related duties as required.

Knowledge of office procedures including proper telephone usage and filing; knowledge of spelling, punctuation and grammar; skill in typing a variety of materials; basic interpersonal skill; basic oral and written communication skills; basic skill in performing arithmetical computations; ability to operate office equipment which includes computers, tablets, and other electronic equipment; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering.

Six (6) months as a Typist or its equivalent.

Graduation from high school with coursework in typing.

• Ability to maintain a professional demeanor when interacting with patients, visitors, and staff in fast-paced and high-stress environments.
• One (1) year of work or volunteer experience in a healthcare setting and/or a closely related environment.
• Demonstrated written and verbal communication skills with the ability to interact effectively with diverse populations.
• Ability to exercise sound judgment in prioritizing, addressing, and resolving patient and visitor concerns.
• Ability to provide telephone directory assistance and location guidance to patients, visitors, and staff.
• Experience creating and managing visitor badges and visitor access processes.
• Ability to assist patients and visitors with transportation coordination and related requests.
• Experience maintaining routine records, filing systems, sorting documents, and performing general clerical and office support duties.

SCHEDULE:

Part-time, 32 hours per week, Monday through Friday, 7:00 am to 3:30 pm, every other weekend and holidays from 7:30 am to 4:00 pm.

The University of Connecticut Health Center is an affirmative action…