PLADS Nat'l Account Executive

Salary Range

$120,000 - $140,000

February 24, 2026

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best‑known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• Proficiency in CRM and account management tools (preferred).
• High attention to detail and accuracy in data entry and reporting.
• Ability to prioritize tasks and manage time effectively.
• Strong problem‑solving skills and a customer‑first mindset.
• Basic understanding of billing and invoicing processes.
• Ability to work well in a team environment and handle confidential information.

• Bachelor's Degree in Business Administration, Management or related field
• 4 or more years’ experience in relationship management that directly aligns with the specific responsibilities for this position

Or an equivalent combination of education and experience

• State Insurance license

Less than or equal to 25%

• Acts as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction & retention.
• Builds, enhances, and maintains effective relationships with clients to ensure client satisfaction.
• Conducts stewardship, site visits and regularly scheduled meetings with clients.
• Cultivates, directs, and maintains client relationships.
• Develops and maintains plans to support retention sales and product growth within existing clients.
• Develops, maintains, and executes more complex client relationship plans to ensure the clients' overall service needs are satisfied and achieve the business and profitability/retention objectives of the organization.
• Identifies and resolves complex client issues in a timely and collaborative manner.
• Identifies clients with retention risk, develops and executive plans to retain clients, and notifies management.
• Provides feedback to internal partners on clients.
• Serves as a resource to internal stakeholders and consults on more complex relationship management/sales solutions to optimize satisfaction/retention and achieve business results.
• Partners with internal business units to ensure overall organization growth and success.
• Performs other related duties as required

The salary range for this job is $120,000 to $140,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions,…