Customer Experience & Office Coordinator

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard.
Kelly® is looking for a Customer Experience Specialist to work at a premier manufacturing client in Farmington, CT
. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: $26.00/hr | Weekly Pay

Shift: Monday-Friday | 8:00AM-4:30PM (must be comfortable coming 15 min before scheduled shift)

• Competitive pay rate at $26/hr.
• Work 100% onsite in a professional, welcoming environment.
• Gain valuable experience with a leading organization in the manufacturing industry.
• Opportunity to collaborate with multiple departments and make a visible impact.
• Be at the center of customer engagement, driving positive experiences every day.

• Serving as the primary point of contact and welcoming presence for customers, prospects, partners, and visitors.
• Managing the front desk and reception area with professionalism, warmth, and attention to detail.
• Greeting and directing visitors, notifying appropriate employees, and ensuring a seamless experience from arrival to departure.
• Coordinating customer visits, meetings, tours, demonstrations, and other onsite experiences.
• Maintaining an organized, polished, and customer-facing environment.
• Anticipating and proactively addressing customer and visitor needs.
• Coordinating logistics for meetings, events, trainings, and customer visits.
• Assisting with preparation and coordination of materials and resources for customer-facing activities.
• Identifying opportunities to improve processes and enhance the overall customer experience.
• Collaborating with internal teams (Marketing, Sales, Service, Training, Product Management) and supporting broader Customer Experience initiatives.

• Have 2+ years of experience in customer service, hospitality, office administration, customer experience, event coordination, or a related field.
• Possess exceptional organizational and time-management skills.
• Demonstrate strong attention to detail and a commitment to quality.
• Excel at verbal and written communication.
• Project a professional, welcoming, and confident demeanor when interacting with customers and visitors.
• Are proactive, solution-oriented, and able to think independently.
• Can manage multiple priorities in a fast-paced environment.
• Exhibit strong interpersonal skills and a genuine team-first attitude.
• Are comfortable with Microsoft Office and open to learning new technology and systems.
• Maintain professionalism and composure during unexpected situations or competing priorities.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we…