Guided Pathways Advisor

CT State Guided Pathway Advisor

Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut's 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students' academic, career, and personal success.

The Guided Pathway Advisor 1 provides advising, support, mentoring and guidance to students under the Holistic Case Management Advising (HCMA) policy and resultant Guided Pathways Advising (GPA) program. Guided Pathways Advisors serve as the primary point of contact for students from admission to completion. Advisors support students in the creation of an academic and career plan and are responsible for monitoring student progress on their plan, conducting research, and providing and coordinating resources, referrals and support to facilitate student retention and completion and eliminate equality gaps that exist for black, LatinX, and other marginalized students when compared to white students.

Under the direction of the Guided Pathways Advisor II or Campus Advising Lead, the Guided Pathways Advisor I is responsible for implementing the Holistic Case Management Advising (HCMA) policy and the Guided Pathways Advising (GPA) program to improve students' abilities to successfully achieve their academic and career goals through effective performance in these essential duties:

Key responsibilities include:

• Student engagement
• Academic and Career Advising
• Retention and Holistic Supports
• Advising Program Development
• Technology Fluency and Data Analytics

Additional responsibilities include:

• Attendance and participation at convocation and commencement ceremonies
• Service on assigned committees and task forces
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Bachelor's degree in an appropriately related field and one (1) or more years of related experience OR A Master's degree in an appropriately related field and up to two (2) years of related experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position's essential duties.

Required Knowledge, Skills, and Abilities:

• Familiarity with programs and strategies to support first-generation, low-income, non traditional, and minoritized students.
• Demonstrated ability to use technology in the workplace.
• Familiarity with the community college environment and its student population.
• Demonstrated ability to independently manage workload and meet deadlines.
• Demonstrated ability to work independently and collaboratively to solve problems.
• Experience providing high quality and equitable customer service in a fast-paced and high-volume environment.
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

• Master's degree in Counseling, Student Affairs Administration, or Higher Education.
• One (1) or more year of experience supporting students in Academic goal-setting and career planning.
• One (1) or more years of experience in academic advising or case management (e.g. supporting student registrations, academic planning (transfer planning, etc.).
• Demonstrated experience utilizing case management platforms like CRM Advise, Starfish, etc.
• Experience conducting intakes and making referrals.
• CT State recognizes the imperative to effectively serve diverse students, faculty and staff. As such, the ability to communicate additional languages beyond English (e.g., ASL,…