Applications Engineer

Summary:

This position is responsible for providing technical application assistance and clarification for customers, Sales and Customer Relations personnel. Primary tasks include:

* Product selection for customer applications

* Project management for product modifications or new assemblies

* Testing and trouble shooting customer applications

Essential Functions of the Job:
The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:

* Serve as the primary technical communication link with customers to ensure customer needs are met.

* Review customer specifications to assist the customer and Customer Relations in defining the proper air-moving device for specific applications.

* Provide application assistance to Sales personnel and customers.

* Provide technical clarification of communications and documentation for or to our factories and regional sales offices, distributors, Customer Relations and customers.

* Maintain up-to-date technical knowledge of all products sold by ebm-papst Inc.

* Visit customers and suppliers as required - typical travel is about 2 weeks per year.

* Conduct technical discussions with customers, Sales personnel, Customer Relations and other ebm-papst personnel.

* Assist customers, Sales personnel and Customer Relations in cross-referencing competitor products to products sold by ebm-papst.

* Provide technical support, for assigned territories to Management, Sales personnel and the sales territories.

* Manage assigned projects as the key technical person. Work with the respective Sales and Customer Relations personnel concerning commercial issues. Work with Manufacturing, R&D, and Quality personnel concerning design and technical issues.

* Be capable with Microsoft Windows OS and Microsoft Office software. Be capable of learning additional GUI-based software.

* Perform all other duties as assigned.

Recommended Qualifications and

Experience:

An excellent candidate will exhibit the following:

* Good communication skills via phone, email, and in person.

* Good organization skills to stay on top of multiple projects at a time.

* Good project management skills to keep a team on track.

* Capability with Microsoft Windows OS and Microsoft Office software. Capability of learning additional GUI-based software.

* Fluency in English. Multilingual a plus, especially in Spanish, Portuguese, French, and/or German.

* Some combination of technical experience and/or education:

* 4+ years of mechanical and/or electrical related experience,

* Bachelor's degree in engineering, or

* Some combination of higher education and experience.