Senior Manager, Network Engineering

Date Posted:

Location:

OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT 06032 USA

We are looking for a Senior Manager, Network Engineering to support Global Network Infrastructure and security for our global operations.

• Hold responsibility for Level 3 support of all technical issues.
• Engage with the technical support teams, third‑party suppliers and OEMs to ensure that all issues are resolved promptly and within the pre‑defined SLAs.
• Own the technical relationship with assigned vendors and partners.
• Drive a culture of continuous improvement in supporting and delivering processes with a metrics and measurement mindset.
• Design, build, and maintain Network Infrastructure for WAN/LAN/Firewalls (Cisco, Fortinet, Meraki).
• Plan for the implementation of requests and enhancements consisting of new business requests.
• Act as a subject‑matter expert and technical engineer for the implementation of global network solutions in the data, voice and video space across all adopted Otis platforms.
• Responsible for network troubleshooting, fault detection, isolation and repair of global network systems for one or more company business units.
• Responsible for new system’s implementation and upgrades, including methods and processes for operationalizing global‑network investments with a high availability and business continuity mindset.
• Prepare detailed network documentation and reports, as required.

• A bachelor’s degree in engineering, computer science, computer engineering or related discipline.
• Cisco certifications are a plus.
• Seven to ten years of hands‑on experience supporting advanced network technologies (LAN, WAN, data center) utilizing various product platforms such as Cisco, F5 Load Balancers, Net Scout, Stats Reader and firewalls such as Fortinet.
• Seven to ten years of experience working with global‑service providers and carriers within the telecommunications space.
• Understanding of how to implement SLAs and other metrics.
• Ten-plus years of experience working and supporting global network solutions, inclusive of routing protocols and switching technologies.
• Advanced understanding of TCP/IP, EIGRP, BGP, VLAN, VPN, firewall, SD‑WAN and load balancers, as well as exposure to Wi‑Fi technologies.
• Advanced cloud networking experience in Azure and Google Cloud.
• Advanced AI integration and automation experience.
• Experience with end‑to‑end automation for both hybrid and on‑prem data centers and multi‑cloud (Azure, AWS, GCP) network connectivity.
• Ability to design and virtualize connectivity strategy across carrier facilities providing seamless automated integration between physical on‑prem fabrics, public clouds and SD‑WAN/SASE architectures.
• Working knowledge and hands‑on experience with different cloud service providers, specifically Azure and GCP (preferred).
• Proven exposure and knowledge of cybersecurity and protocols (preferred).
• Experience deploying automated security ensuring ZTNA strategies and corporate security baselines are enforced programmatically across all cloud and on‑prem environments (preferred).
• Must be authorized to work in the United States now and without sponsorship.

• 401(k) plan with a generous company match and automatic retirement contribution.
• Comprehensive medical, prescription drug, dental, and vision coverage.
• Three weeks of paid vacation plus paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary benefits, including legal, pet, home, and auto insurance.
• Generous birth/adoption and parental leave benefits.
• Tuition reimbursement program.
• Spot performance bonus opportunities.
• Salary range: $138,000 – $208,000 (may vary based on qualifications and experience).

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

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