Hybrid Mortgage Loan Coordinator

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Job Description #### Summary This position is responsible for supporting either the Origination, Analyst, Closing, Servicing or Portfolio Management teams (position will report to one of these group managers) for the Commercial Mortgage Loan Department. Achieve this by working closely with the various team members by creating electronic loan files, data entry, downloading documentation submitted through an online web portal, processing new loan applications, ordering reports, preparing documents and letters, boarding new loans, accounting functions and other specific tasks as assigned by the group Manager.

As this role requires in-office duties, travel to the Bellevue office is expected as part of this role up to a few times per week, (frequency subject to change) along with participation in Connect events a few times a year.#### Responsibilities| Group specific responsibilities to support the Origination, Analyst, Closing, Servicing and Portfolio Management teams in processing of loan transactions and servicing operations.

** 50%**| Core responsibilities including creating electronic loan files, data entry, downloading documentation submitted through an online web portal, ordering reports, preparing documents and letters.
** 20%**| Special projects as assigned by Manager
** 20%**| Cross-training or job rotation opportunities amongst the four teams to be able to support multiple groups within the department, as appropriate.
** 10%**#### Skills| Attention to Detail1 - Emerging| Customer Service2 - Developing| Digital Literacy2 - Developing| Keyboarding2 - Developing| Multi-tasking1 - Emerging| Organization1 - Emerging| Problem Solving2 - Developing| Self-directed2 - Developing| Written and Verbal Skills2 - Developing#### Specialty Education Required College degree or equivalent work experience.#### Designations and/or Certifications Required Professional certifications or designations appropriate and relevant for this role.####

Licensing Required#### Typical Years of Experience1-3 years of cumulative, relevant experience#### Impact Frequently works with a variety of internal customers providing standard information. May contact external/internal customers/clients and answer questions.#### Job Complexity Provides basic support. Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures.#### Skills And Knowledge Entry level support role. Some prior work experience.

Requires general skills, basic understanding of computer applications and data entry. Good organizational skills.#### Reporting Structure Completes task as assigned, but can self-assign basic tasks as needed. Works within established procedures under direct supervision. No supervisory responsibilities.#### Contact with Others Inside contact with Loan Closers, internal Attorney, Loan Analysts, Loan Originators, Loan Servicers, and related Managers. Outside contact with Mortgage Banker Closers, Servicers, Analysts and 3rd party report consultants.
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** Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time.

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