Assistant Director, Strategic Solutions

About the role

As an Assistant Director,
Strategic Solutions
, you’ll lead a technical team supporting enterprise strategic solutions platforms. You’ll oversee the design, configuration, and delivery of business capabilities, including data integration, reporting, and analytics across SaaS solutions. You’ll manage the full systems lifecycle—from planning and implementation through production support—while ensuring solutions align with business objectives and enhance advisor and employee experience.

• Lead and manage technical teams to analyze complex business needs, define requirements, and deliver scalable, maintainable technical solutions that meet customer and business expectations.
• Oversee application development and release execution, including setting standards, prioritizing workloads, reviewing designs and deliverables, managing timelines, and ensuring system performance and production readiness.
• Provide leadership across cross-functional initiatives, mentoring team members, monitoring progress, and driving accountability for results while continuously improving processes and outcomes.
• Partner with business stakeholders and distribution partners to communicate priorities, manage expectations, influence technology direction, and align solutions with enterprise strategy and the technology roadmap.
• Manage vendor relationships, including selection, contract oversight, service-level reviews, issue escalation, and invoice tracking, while representing IT in customer and partner engagements.

Here’s what some of our employees have to say about why they work at Symetra:

“Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you lure is seen as integral to the learning process so there is less reason to be fearful of it.” - Kerry S., Sr. Systems Analyst

“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.”- Cris H., VP Internal Sales

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Symetra Benefits Overview

Salary Range: $117,000 - $195,100 plus eligibility for the company annual bonus program.

• High School Diploma is required, plus a Bachelor's degree or equivalent experience in a related field
• 9-12 years of industry experience or familiarity with industry standards, key partners, and core platforms; able to align solutions to both business needs and industry expectations.
• A growth-minded leader who is excited about developing teams, driving transformation, and bringing fresh ideas to improve and accelerate how work gets done while implementing improvements in AI, QA, and process or test automation.
• Technically fluent and bilingual in business and technology, and able to translate complex concepts across audiences.
• Experienced with scaled agile delivery practices and knowledgeable in SQL and Python, with the ability to guide technical conversations and decision-making.
• A highly adaptable communicator who can engage effectively with senior customers, partners, and stakeholders.
• A persuasive, collaborative, and decisive leader who navigates sensitive partner relationships, and drives alignment across teams.
• Some minimal annual travel required (for people manager roles only)

• Required Training & Professional Development — All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both…