IT Director; Hybrid

MA - Canton
150 Royall Street
Suite 100
Canton, MA 02021, USA

We currently have an opportunity for an IT Director to join our Corporate IT team based in our Farmington, CT;
Canton, MA;
Boston, MA or Raleigh, NC offices on a hybrid schedule. This role is responsible for leading the modernization of our underwriting platform and associated policy administration capabilities, with accountability for strategy, engineering execution, talent, financial management, and business outcomes. The Director will partner with underwriting, product, architecture, operations, and delivery leaders to evolve legacy capabilities into a modern, cloud-enabled, scalable platform that improves speed to market, underwriting efficiency, resiliency, and data-driven decision‑making.

This is both a technology leadership role and a business transformation role, consistent with how insurers are approaching core platform modernization.

• Define and execute on the strategy to modernize and transform our underwriting and policy administration platform
• Lead transformation of legacy systems into a scalable, cloud‑enabled platform
• Drive phased delivery to minimize business disruption and manage risk
• Underwriting & Business Capability Transformation
  • Partner with underwriting and product leaders to streamline workflows and improve decision‑making
  • Deliver modern underwriting capabilities (eligibility, pricing, referrals, portfolio management)
  • Enable configurable, reusable, and scalable platform services
• Lead policy/data migration, including conversion, validation, and cutover planning
• Ensure strong data quality, traceability, and regulatory compliance
• Oversee integration with claims, billing, data, and digital ecosystems
• Drive cloud‑enabled, secure, and resilient platform architecture
• Align to enterprise architecture standards and reusable platform services
• Transition to a product‑focused operating model with clear ownership and outcomes
• Lead roadmap delivery, prioritization, and cross‑team coordination
• Balance speed, quality, and long‑term platform sustainability
• AI & Automation Enablement
  • Introduce AI and automation to improve underwriting efficiency and decision support
  • Integrate data‑driven insights into workflows
  • Ensure responsible AI adoption with clear business value
• Lead adoption of modern ways of working across technology and business teams
• Drive alignment on roadmap, priorities, and business readiness
• Act as a visible transformation leader across the organization
• Build and lead high‑performing engineering and delivery teams
• Manage vendors, partners, and technology investments
• Develop capabilities across cloud, platform engineering, and AI
• Risk, Compliance & Operations
  • Ensure adherence to regulatory, security, and audit requirements
  • Establish strong operational governance and production readiness
  • Balance innovation with stability and risk management

• 12+ years of progressive technology leadership experience, including significant experience in enterprise application engineering, platform modernization, or insurance technology transformation.
• 5+ years leading managers and/or large cross‑functional technology organizations with accountability for delivery, budget, and talent outcomes.
• Proven experience leading modernization of policy administration, underwriting, or core insurance platforms in a carrier environment.
• Experience delivering in complex, regulated environments requiring strong governance, risk management, and audit/compliance discipline.

The typical base salary range for this position is: $225,000 - $263,000, based on location, role, experience and skillset of the candidate. In addition to base salary, full‑time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Equal Opportunity Employer
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