Librarian - User Experience Librarian

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Excellence, teamwork, leadership, innovation, and commitment to diversity, equity, and inclusion - these values define UConn Health, and we seek team members who share these principles. The UConn Health Sciences Library presents an exciting opportunity for a full-time Librarian 3 - User Experience Librarian to join our team. This is a new position in the Systems and Technology Department, and the individual in this role will report to the Department Head.

The Librarian 3 - User Experience Librarian leads the design and continuous improvement of internal library systems and workflows to enhance efficiency, usability, and staff experience through the application of user-centered design principles. This role evaluates and optimizes library tools, conducts usability testing and workflow assessments, translates staff needs into system requirements, and supports system implementations, and integrations. The position also advances the strategic use of AI, by identifying opportunities for adoption, guiding responsible use, and training staff to improve productivity and workflow effectiveness.

At the UCHC, this class is accountable for acting as a working lead for professional, and other staff members engaged in library tasks, or performs complex specialist duties, as a Department Head.

Works under the general supervision of the Head of Systems and Technology.

May lead/supervise lower rank library staff members as assigned.

• Analyze and improve internal library workflows and systems across the library to increase efficiency, consistency, and usability, applying UX principles such as usability, accessibility, and human-centered design.
• Evaluate staff-facing tools (e.g., ILS, discovery platforms, interlibrary loan systems, etc.) to identify usability issues and friction points, and implement enhancements, integrations, and automation opportunities.
• Lead usability testing, workflow audits, and system evaluations with internal users to inform continuous system and process improvements.
• Translate staff needs into functional system requirements and advocate for system enhancements, integrations, and improvements.
• Monitor system performance, workflow efficiency, and staff feedback to proactively identify, troubleshoot, and resolve issues.
• Lead or contribute to system migrations, upgrades, and implementations with a focus on improving staff experience and workflow effectiveness.
• Identify, evaluate, and implement AI tools to streamline internal workflows, collaborate with vendors on integration, develop guidelines for responsible use (including privacy, bias, and security), and train staff on effective adoption.
• Stay current on emerging library technologies, UX practices, and AI trends to support continuous improvement and innovation.
• Perform related duties as required.

• Ability to analyze, map, and improve complex workflows and systems to increase efficiency, consistency, and usability across library operations.
• Knowledge of integrated library systems (ILS), discovery platforms, interlibrary loan systems, and related technologies (including configuration and optimization), with experience using Ex Libris Alma and Primo, Springshare Lib Apps, and Aurora Word Press.
• Knowledge of user experience (UX) principles, including human-centered design, usability, and accessibility standards, applied to library systems and tools.
• Ability to translate staff needs into functional system requirements and troubleshoot…