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MyChart Help Desk Support Specialist

Job in Farmington, Hartford County, Connecticut, 06030, USA
Listing for: Insight Global
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below

Insight Global is seeking a Level 1 Help Desk Technician in Farmington, Connecticut. This role involves providing essential technical support to users through various channels including phone, email, and a ticketing system.

The ideal candidate will assist with account access issues, guide users in navigation of the MyChart portal, and document issues while tracking tickets. Problem-solving skills and a commitment to user support are crucial for this position.

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