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Senior Manager, Digital Manufacturing Solutions & Solution Architecture

Job in Farmington, Hartford County, Connecticut, 06032, USA
Listing for: Otis
Full Time position
Listed on 2026-09-07
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, IT Business Analyst
Job Description & How to Apply Below

Digital Technology Senior Manager

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Digital Technology Senior Manager will provide functional ownership, solution leadership, and direction for manufacturing, engineering, supply chain, quality, and factory digital solutions for Global factories, while aligning with broader Smart Factory, Industry 4.0, and enterprise standardization objectives. This role will translate business strategy and operational needs into scalable process and technology solutions, ensuring requirements, data, integrations, analytics, controls, and adoption are managed from concept through deployment and sustainment.

The leader will partner closely with Manufacturing Operations, Engineering, Supply Chain, Quality, Finance, cybersecurity/IT-OT teams, external suppliers, and delivery partners to design practical solutions that reduce customization, improve visibility, enable operational decisions, and strengthen end-to-end manufacturing execution. The role requires a hands-on leader who can operate as a solution architect, business process owner, program driver, and cross-functional translator. We seek candidates who demonstrate structured problem-solving, strong manufacturing systems judgment, delivery accountability, executive-ready communication, and the ability to convert complex business and technical topics into clear decisions.

The role is remote in the US with travel up to 20%.

On a typical day you will:

  • Execute the functional roadmap and solution architecture for digital manufacturing capabilities, including Smart Factory, Industry 4.0, manufacturing analytics, engineering-to-manufacturing data flows, factory applications, and connected enterprise systems.
  • Lead requirements discovery, process mapping, functional specifications, business rules, data requirements, acceptance criteria, and traceability from business need through production deployment and sustainment.
  • Serve as the solution leader across manufacturing operations, Sourcing, Material Planning, Quality, Finance, DT teams, suppliers, and implementation partners to align priorities, resolve ownership questions, and drive scalable future-state designs.
  • Define end-to-end solution designs across ERP, MES/factory systems, analytics platforms, workflow tools, integrations, security roles, master data, manufacturing data and analytics initiatives, and operational support processes.
  • Translate business needs into clear architecture decisions, delivery epics, features, user stories, acceptance criteria, test scenarios, adoption plans, and measurable business outcomes.
  • Evaluate business requests and production issues to identify root causes, clarify business impact, recommend scalable solutions, and minimize unnecessary customization, process variation, manual workarounds, and technical debt.
  • Support multiple transformation work streams by coordinating assignments, managing dependencies and blocking issues, maintaining risks and decisions, and facilitating timely resolution of cross-functional challenges.
  • Manage consultants, vendors, and delivery partners by setting priorities, reviewing deliverable quality, monitoring commitments, validating design decisions, and ensuring effective knowledge transfer to internal teams.
  • Lead the people side of change by explaining the business rationale, preparing users for new processes, supporting training and adoption, and ensuring factory and functional teams understand how to operate the new capability.
  • Maintain accurate solution, process, data, interface, testing, support, and governance documentation, and provide concise progress reporting that connects delivery activity to business value.

What you will need to be successful:

  • Bachelor's degree in information technology, engineering, computer science, supply chain, operations, business administration, or an equivalent combination of education and experience.
  • 10 years of experience in manufacturing systems, engineering systems, supply chain technology, enterprise applications, digital transformation, or a similar environment.
  • Demonstrated experience leading business process design, solution design, requirements management, functional architecture, integration testing, user acceptance testing, deployment, and production stabilization.
  • Strong understanding of manufacturing operations and the systems ecosystem that supports factories, including ERP, PLM, MES/factory applications, reporting/analytics, workflow tools, and connected data solutions.
  • Experience translating complex business needs into scalable solution designs, functional specifications, data requirements, integration requirements, user stories, acceptance criteria, and testable outcomes.
  • Experience partnering with factory users, business process owners, Engineering, Supply Chain, Quality, Finance, developers, infrastructure teams, cybersecurity/IT-OT teams, and external delivery partners.
  • High level of…
Position Requirements
10+ Years work experience
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