Cloud Operation Engineer – L3 Support

Position Overview:

We are seeking a
Cloud Operations Engineer
with strong experience in
Azure and Google Cloud Platform (GCP)to support and optimize our client's enterprise cloud environments. The ideal candidate will play a key role in
cloud migration initiatives, operational support, and infrastructure automation
, while ensuring reliability, scalability, and security of cloud platforms. This role requires a professional who can
manage complex cloud environments, provide L3 technical support, and collaborate with cross-functional teams to improve operational efficiency.

Key Responsibilities:

• Manage and support
  cloud infrastructure operations
  across
  Microsoft Azure and Google Cloud Platform (GCP)environments.
• Participate in
  cloud migration projects
  , assisting in the transition of
  on-premises workloads to cloud platforms
  .
• Provide
  L3 support
  , including troubleshooting complex infrastructure issues, performing
  root cause analysis
  , and implementing long-term solutions.
• Implement and maintain
  ITIL-based operational processes
  such as
  Incident Management, Change Management, and Problem Management
  .
• Administer
  Active Directory (AD)and support
  identity and access management
  activities.
• Collaborate with development and Dev Ops teams to support
  CI/CD pipelines, deployment processes, and environment stability
  .
• Develop and implement
  automation and scripting solutions
  to enhance operational efficiency and reduce manual tasks.
• Monitor system performance, ensure
  high availability and reliability
  of cloud services, and proactively address potential issues.
• Coordinate with
  internal teams, stakeholders, and vendors
  to ensure seamless operations and timely issue resolution.

• Strong hands-on experience with
  Microsoft Azure and Google Cloud Platform (GCP)cloud operations.
• Experience with
  cloud migration projects
  , particularly
  on-premises to cloud transformations
  .
• Good understanding of
  ITIL processes
  including
  Incident, Change, and Problem Management
  .
• Experience with
  Active Directory administration
  and
  identity management
  .
• Working knowledge of
  Dev Ops practices
  ,
  CI/CD pipelines
  , and
  deployment workflows
  .
• Experience in
  automation and scripting
  to improve infrastructure and operational efficiency.
• Ability to provide
  L3 support
  , including complex troubleshooting and root cause analysis.
• Strong
  communication, team collaboration, and stakeholder management
  skills.

Why Join Arka Innovate?

• Be a part of a dynamic team that values innovation and cutting-edge solutions.
• Work on diverse and impactful projects in various industries.
• Growth opportunities in a fast-paced and supportive environment.
• This is 5 days onsite position.

At Arka Innovate, we are proud to be an
Equal Opportunity Employer
. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.