Administrative Specialist CL

The University of Maine at Farmington (UMF) seeks a detail-oriented Administrative Specialist for the Merrill Student Center. While this position provides broad administrative support, you will play a specialized role in supporting our veteran students, handling the high‑stakes logistics of graduation, and facilitating student re‑entry. The starting rate is $19.61 for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit.

• Veteran Services (SCO): Serve as the School Certifying Official (SCO) for the University, assisting students with the VA benefit applications, verifying enrollment via the VA Enrollment Manager system, and ensuring strict compliance with federal reporting and audit requirements.
• Graduation & Commencement: Organize the graduation application lifecycle, track degree audits with faculty advisors, and ensure data accuracy for the printed Graduation Program and ceremonial reader cards.
• Diploma Logistics: Coordinate the digital credential platforms (such as Parchment) for diploma distribution and verify financial holds prior to release.
• Student Re-Entry & Records: Process student readmission workflows, coordinate approvals with academic departments and facilitate term activations and registration appointments in the Student Information System (Maine Street).
• Financial Stewardship: Monitor office budgets, prepare purchasing requisitions and handle sensitive financial data regarding VA benefit stipends and student accounts.
• Communication & Policy: Explain established academic and federal policies to students, staff, and the public, providing clear and empathetic guidance on non-routine issues.

• High-Stakes Accuracy: A proven track record of maintaining accuracy in University and public-facing data entry, ensuring that critical documents (transcripts, diplomas, and federal reports) are error‑free.
• Regulatory Compliance: The ability to interpret and apply federal and university regulations (such as VA Chapter benefits and FERPA privacy laws).
• Technology: Demonstrated proficiency with student information systems and digital platforms (experience with People Soft/Maine Street, Parchment, or VA Enrollment Manager is highly valued).
• Problem Solving: Approaches logistical challenges with a solution‑oriented mindset, identifying effective resolutions for student registration or benefit issues.
• Customer Service: Provide exemplary, empathetic service to a diverse population, which includes all stakeholders (i.e. veterans, students, staff, and families).

• High School diploma or equivalent.
• Sufficient experience, including two (2) years administrative support experience.

• Experience as a School Certifying Official (SCO) or familiarity with the VA education benefits (Chapter 33, 35, etc.).
• Experience in higher education, specifically within a Registrar, Financial Aid, or Student Services setting.
• We highly value the organization rigor found in military administrative roles. Candidates with experience as a Yeoman (YN), Personnel Specialist (PS), Admin Specialist (0111), or Human Resources Specialist (42A) are strongly encouraged to apply. Additionally, veterans who have successfully navigated the VA education benefit system as students are uniquely qualified to support our veteran population and are invited to apply.

The University of Maine at Farmington offers a highly competitive benefits package that includes holiday and sick time, medical, dental, and vision insurance, life insurance, short- and long-term disability insurance, a tuition waiver program for employees and eligible dependents, retirement plan options, and more.

• Cover Letter
• Resume/Curriculum Vitae
• Contact information for three (3) professional references

We are not able to consider applicants who require any visa sponsorship support.

Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

For full consideration, materials must be submitted by 4:30 pm EST on Wednesday, February 25, 2026.

The successful applicant is subject to appropriate background screening.

Equal Opportunity Statement

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment.

The System provides reasonable…