Sales Specialist – Digital Marketing; Hybrid

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Sales Specialist – Digital Marketing position at Concentrix is just the right place for you!

As a Sales Specialist – Digital Marketing, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Sales Specialist – Digital Marketing, you will:

• Demonstrate a fundamental understanding of online advertising / social media marketing in your interactions

• Hosting online video meetings that uncover customer business needs and present solutions that meet the customer's advertising objectives

• Identify customer sales objectives and marketing key performance indicators

• Maintain sales pipeline accuracy and track client campaign ROI

• Deliver campaign setup and optimization recommendations

• Monitor active client campaigns and provide timely enhancement recommendations

• Provide feedback to leadership on product offerings and lessons learned

• Identify and proactively recommend upsell opportunities to clients

• Become a subject matter on client's advertising platform, features, and available enhancements

• Excellent written and verbal skills to best communicate with our client and team members

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Specialist – Digital Marketing role include:

• 2+ years of experience in digital marketing / advertising, social media sales, online media sales, B2B sales or related field required

• Experience in Excel (Microsoft Office) and ability to demonstrate skills through assessment required

• 18 Years of age or older with a completed High School Diploma or GED required

• Proficiency in digital advertising ecosystems and social media platform technology

• Aptitude for rapidly mastering and successfully selling a broad portfolio of digital advertising solutions

• Experience leveraging CRM tools to track and convert leads across sales funnels

• Proven experience managing multichannel sales funnels including inbound and outbound pipelines

• Exceptional multichannel communication skills with experience engaging clients via virtual meetings, phone, chat and email

• Experience building trusted relationships with senior decision makers and utilizing consultative selling techniques and solution positioning tailored product solutions

• Comfortable in a dynamic fast-paced environment and with managing a sizable volume of client accounts

• Proven ability in business development and both creating retaining new business relationships

• Position is hybrid in Farmington Hills MI – Employees are required to be flexible to rotate working both onsite in person and remotely at home weekly

• Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly…