Business Office Director

Description

• Maintains continuous coverage of the front desk during assigned times.
• Schedules coverage of the front desk by other community staff for lunch and breaks.
• Answers all incoming telephone calls and directs calls to appropriate staff.
• Takes telephone messages for those staff members unable to answer incoming calls.
• Greets all visitors and assists them as needed.
• Maintains records of resident sign in–sign out.
• Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.
• Monitors door alarm system in accordance with community policy and procedure.
• Operates and monitors resident call system and notifies staff of need for assistance.
• Maintains inventory control system of all office supplies and ensures security of equipment within the business office.
• Manages team member meal tickets, guest ticket sales and resident trust accounts.
• Daily imputing and upkeep of payroll, time clock, PTO requests, and any other company programs.
• Performs monthly resident billing in company program.
• Performs clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator.
• Assures that the lobby area, reception area and entry are kept clean, neat, and orderly.
• Notifies appropriate staff of unsafe situations within the building or grounds.

• Free of non-treated communicable disease.
• Holds current CPR/First Aid Certification.

• Ability to push, pull, and lift at least 50lbs.
• Ability to bend, squat, and climb stairs.
• Ability to continuously walk or stand.

• Potential exposure to blood and bodily fluids.
• Potential exposure to communicable diseases.