Desktop Technician

Overview

Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. The start date is estimated to be early- to mid-September 2026.

Salary: $40,000 - $43,000/year.

• Provide advanced Tier II/III technical support and operate independently with minimal supervision, resolving moderately complex technical issues.
• Provide advanced desktop and end-user support for hardware, software, and peripherals.
• Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity.
• Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail).
• Install, configure, and maintain hardware and software systems.
• Support specialized applications such as GIS, AutoCAD, or other business applications.
• Document incidents, resolutions, and system changes in a ticketing system.
• Collaborate with IT teams to resolve escalated issues.

• Associate degree or equivalent combination of education and experience.
• Minimum of 3 years of related technical experience.
• Experience supporting:
• • Desktop and laptop systems
  • Mobile devices
  • Printers and scanners
  • LAN, servers, and network switches
• Ability to troubleshoot hardware and software issues independently.
• Working knowledge of Microsoft Office and Google Workspace.
• Ability to work with minimal guidance.
• Must be a U.S. Citizen.
• Must have the ability to obtain and maintain a government security clearance.

• 3 weeks of Personal Leave in the first year.
• 11 paid Holidays each year.
• 5 days of Flexible Time Off each year.
• 401(k) company match at 50% up to 10% of salary.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Public Transportation Subsidies.
• Certifications and Training Allowance – $2,500/year.

• Gunnison takes on ambitious projects with opportunities for creative thinking and innovation.
• Quality is a top priority.
• Employee benefits are competitive with the Washington, D.C. metropolitan area.
• Strong camaraderie and growth opportunities as the company expands.
• We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.

In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers’ most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.