IT Systems Adminstrator

Minimum Qualifications

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field, OR an equivalent combination of education, technical training, professional certifications, and relevant work experience may be considered.
• A minimum of three years of progressively responsible experience supporting servers, networks, cloud services, cybersecurity systems, or enterprise technology environments.
• Must possess experience administering Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, and related network services.
• Must possess experience administering Google Workspace, Microsoft 365, Microsoft Entra , or comparable cloud-based systems.
• Must possess experience with endpoint management, system monitoring, backup systems, virtualization, patch management, and cybersecurity tools.
• Must possess knowledge of identity and access management, multifactor authentication, role-based access, and account provisioning.
• Must possess the ability to diagnose and resolve complex server, network, application, security, and user-account issues.
• Must possess the ability to maintain accurate system documentation, diagrams, inventory records, procedures, and change logs.
• Must possess the ability to protect confidential student, employee, financial, and district information.
• Must possess or obtain a valid New Mexico driver’s license and be able to travel between District locations.
• Must successfully complete all background checks and other employment requirements established by the District and the State of New Mexico.
• Experience working with a IT Support ticketing system, and documentation management processes.

Relevant professional certifications are preferred, including CompTIA Network+, Security+, Server+, Microsoft, Google, Cisco, Aruba, HPE, Fortinet, VMware, Veeam, ITIL, ISC2, or similar credentials.

Must be capable of working independently and as part of a technology team. Must possess the ability to understand and follow through on oral and written instructions. Must possess the ability to communicate technical information clearly and positively with students, parents, staff, administrators, vendors, and community members.

Must possess strong analytical, organizational, troubleshooting, documentation, customer-service, and project-management skills. Must be able to manage multiple priorities, respond appropriately to emergencies, and complete assignments with limited supervision.

FLSA Status: EXEMPT

• Works cooperatively with colleagues, supervisors, and administrators.
• Demonstrates ethical behavior.
• Follows district policies and administrative rules and regulations.
• Follows District Code of Conduct policies.
• Maintains behavior appropriate to performing and accomplishing assigned duties.
• Maintains a suitable personal appearance as it relates to position.
• Installs, configures, administers, monitors, and maintains District servers, operating systems, storage systems, applications, and cloud services.
• Administers Microsoft Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, print services, and related infrastructure.
• Administers Google Workspace, Microsoft 365, Microsoft Entra , and other approved cloud platforms.
• Creates, modifies, disables, and removes user accounts, security groups, organizational units, permissions, and shared resources.
• Maintains secure account-provisioning and deprovisioning processes for students, employees, contractors, and other authorized users.
• Configures and supports single sign-on, multifactor authentication, directory synchronization, and application authentication.
• Maintains virtual servers, backup systems, storage platforms, disaster-recovery systems, and related infrastructure.
• Monitors system availability, performance, storage capacity, event logs, and security alerts.
• Installs operating-system updates, security patches, firmware updates, and application upgrades.
• Tests significant system changes before deployment whenever practical.
• Identifies unsupported, aging, or end-of-life…