Workforce Optimization Supervisor

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Under the general direction of the Director of Enterprise Applications and Services IS, the Workforce Optimization Supervisor is responsible for strategic leadership, planning and execution of all aspects of Workforce Optimization and Planning solutions, including but not limited to process optimization, outcomes and metrics, primarily for UKG Pro WFM. The Workforce Optimization Supervisor is responsible for collaborating with functional areas partners (i.e., Payroll, Finance, Supply Chain, other IT service lines, HR Operations, HRBP, HR Employee Relations, Talent Acquisition and Total Rewards) and outside vendors to develop, lead, and support efficient and automated workflows.

Providing technical expertise and knowledge transfer for effective administration, optimization and continued implementation of UKG Pro WFM.

The Workforce Optimization Supervisor is responsible for Managing Scheduling, Timekeeping, Datahub, Analytics, Productivity and Extensions Modules and

Functional Area

Supporting IT projects, change management, UKG governance model, transactions, training, testing, configuration and user acceptance, data view library, tiles, labor optimization reporting, acuity data, productivity reports and excellence customer service to internal and external partners.

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Bachelor’s degree in business administration, human resources, finance, information services or related field, or equivalent level of years of experience as a UKG system administrator and analyst Three (3) of prior Healthcare experience in a Medical Center Five (5) experience with UKG Pro WFM/Kronos application configuration experience designing and implementing complex HR Solutions and Scheduling solutions Five (5) experience people management or subject matter expert Lead/super user required Three (3) experience leading IT projects Knowledge of UKG Workforce Management Time and Attendance, Attestation, Accruals, Leave, Advance Scheduling, Datahub and Reporting Analytics, Productivity and Extension Modules Strong customer orientation with patient care first mindset, and sense of urgency in accomplishing time-sensitive Tasks, especially for payroll week Advanced proficiency in Excel, MS Word, PowerPoint, Outlook, and other MS Applications Ability to work in a fast-paced team environment High attention to detail and ability to maintain confidentiality Intermediate knowledge of batch uploads, CRTs, Boomi integrations and API Practical experience with database administration, including payroll systems Strong communication skills, both verbal and written.

Should be able to adapt to communication style to suit different audiences and stakeholders. Strong knowledge of ERP database design, structure, functions, and processes, and experience with database tools Strong understanding of Healthcare ERP processes and data Occasional travel is required.

Master’s degree in business, management, Healthcare, Human Resources, Finance, Information Systems or related field Minimum of three (3) years of experience in a HRIS analyst or Financial Analyst role Previous ERP Applications configuration experience Excellent organizational skills; must be able to multitask and work with competing priorities, analytical, problem solving, and project management ability Professional (PMP) Certification from the Project Management Institute…