Sustainment & Deployment Operations Manager
Job in
Farmington, San Juan County, New Mexico, 87499, USA
Listed on 2026-09-07
Listing for:
AeroVironment
Full Time
position Listed on 2026-09-07
Job specializations:
-
Supply Chain/Logistics
Operations Management -
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Worker Type
Regular
Job DescriptionJob Summary
Aero Vironment is seeking a highly motivated and operationally focused Sustainment Manager to lead sustainment execution, Contractor Logistics Support (CLS), and field service operations for advanced Directed Energy (DE), precision tracking, and counter-UAS systems. This role is responsible for overseeing the lifecycle sustainment strategy and operational readiness of deployed systems supporting U.S. Government and defense customers worldwide.
Key Responsibilities- Sustainment & CLS Leadership
- Lead execution of Contractor Logistics Support (CLS) activities for deployed Directed Energy and tracking systems.
- Manage sustainment operations supporting operational, test, and training environments both CONUS and OCONUS.
- Develop and implement sustainment strategies to maximize operational readiness, system availability, and mission effectiveness.
- Coordinate field support activities including maintenance, troubleshooting, repairs, spares management, and technical assistance.
- Support transition from prototype systems into production sustainment and long-term lifecycle support.
- Field Service Representative (FSR) Management
- Lead and manage a team of Field Service Representatives supporting deployed customer operations.
- Coordinate staffing, deployment schedules, training readiness, and performance management for FSR personnel.
- Ensure FSRs maintain high responsiveness and technical competency in customer-facing operational environments.
- Develop processes and procedures to improve field support consistency and operational execution.
- Logistics & Readiness Management
- Oversee logistics planning including sparing, inventory management, repair tracking, provisioning, and supply chain coordination.
- Monitor system readiness metrics, downtime drivers, maintenance trends, and operational availability.
- Coordinate with engineering and production teams on failure investigations, corrective actions, obsolescence management, and sustainment improvements.
- Support configuration management and fleet baseline tracking activities.
- Reporting & Data Analytics
- Develop and manage sustainment dashboards, readiness metrics, maintenance reports, and customer deliverables.
- Track and analyze operational data, maintenance actions, reliability trends, and fleet performance.
- Generate executive-level reports and customer briefings related to sustainment performance, logistics status, and operational health.
- Ensure accurate documentation and reporting across maintenance, logistics, and sustainment activities.
- Customer & Program Coordination
- Serve as a primary sustainment interface with U.S. Government customers, operational units, and program offices.
- Support Program Managers with sustainment planning, contract execution, and customer engagement.
- Participate in program reviews, readiness reviews, logistics planning meetings, and operational support discussions.
- Coordinate across cross-functional teams including engineering, supply chain, operations, quality, and manufacturing.
- 8+ years of experience supporting defense sustainment, logistics, field support, or Contractor Logistics Support (CLS) programs.
- Direct experience working with U.S. Army, U.S. Navy, and/or U.S. Air Force customers in operational, test, sustainment, or program execution environments.
- Experience managing Field Service Representatives (FSRs) or deployed operational support teams.
- Experience with sustainment reporting, maintenance tracking, logistics management, readiness metrics, and operational data analysis.
- Strong organizational and program execution skills in dynamic operational environments.
- Experience supporting DoD customers and defense acquisition or sustainment programs.
- Ability to manage multiple priorities across operational, engineering, logistics, and customer support functions.
- Strong written and verbal communication skills with the ability to brief customers and executive leadership.
- Proficiency with Microsoft Office Suite, reporting tools, and maintenance/logistics tracking systems.
- Ability to travel up to 25-40% as r
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