Service Parts Associate

Job Summary:

Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.

We
are
looking
for a
talented
Service
Parts
Associate
to
join
our
Distribution
business
in (Farmington, NM).

100% Onsite

In
this
role,
you
will
make
an
impact
in
the
following
ways:

• Supportcustomersbyphoneandinpersonbyidentifying,sourcing,andsupplyingpartssolutions.
• Processcustomerorders,quotes,returns,andtransactionsaccuratelyandefficiently.
• Maintainpositiverelationshipswithinternalandexternalcustomersbyprovidingtimelysupportandresolvingissues.
• Utilizepartscatalogs,systems,andtechnicalresourcestoidentifyandprocurepartsinthemostcost-effective manner.
• Support shipping,receiving,inventory management,warehouse activities,andstockcontrolprocesses.
• Identifyopportunitiestoupsellrelatedproductsandservicestomeetcustomerneeds.
• Maintainaccuraterecordsanddocumentationwhileensuringacleanandorganizedpartscounterandwarehouseenvironment.
• Adhereto Cummins Health ,Safety&Environmentalpoliciesandprocedures.

In
order
to
be
successful
in
this
role,
you
will
need
the
following:

• Experienceprovidingcustomerserviceinaparts,warehouse,retail,automotive,ordistributionenvironment.
• Abilitytoprocessorders,manage transactions,andsupportcustomersthroughtheorderlifecycle.
• Strongcomputerskills,including
  
  Microsoft
  
  Officeandinventory/ordermanagementsystems.
• Understandingofinventorycontrol,shippingandreceiving,andwarehouseprocesses.
• Abilitytoworkeffectivelywithcustomers,technicians,suppliers,andinternalteams.
• Strong communication,organizational,and problem-solving skills.
• Abilitytomaintainaccuracywhilemanagingmultipleprioritiesinafast-paced environment.
• Highschooldiplomaorequivalentrequired.

On call every other week

Education, Licenses,

Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Proficiency in Microsoft applications, generating reports, and advanced level computer skills.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires some work experience or intermediate level of knowledge obtained through education, training, or on-the-job experience.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Visit http://EEOC.gov to know your rights on workplace discrimination.