Safety and Security Officer

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Safety & Security Officer provides safety and security measures for patients, caregivers, and the public; consistent with conditions inherent in and regulations governing the operation of San Juan Regional Medical Center and San Juan Health Partners.

• High School diploma or equivalent
• Must obtain Certified Healthcare Security Officer (CHSO) within twelve (12) months of employment and retain this certification during employment
• Valid driver's license and must be (and remain) insurable
• Familiar with the City of Farmington or the ability to read and orient with navigation or map
• Basic computer and mobile electronic device skills
• Excellent written and verbal communication skills
• Excellent customer service skills with the ability to remain professional and courteous in difficult and/or stressful situations
• Adequate transportation to and from work
• Ability to be contacted and available to respond for emergencies

Experience in one (1) of the following fields:

• Five (5) years of experience in Security
• Four (4) years of experience in Fire Service
• Four (4) years of experience in Law Enforcement
• Four (4) years of experience in Corrections

• Perform duties as assigned to include, but not limited to mail/courier runs, escorts, patrols, giving directions, assisting patients and visitors, visitor control, and securing facilities, money, and/or property
• Responds to or helps to conduct: all alarms, drills for disaster, bomb threats, codes, disturbances, unruly subjects, etc.
• Completes all scheduled tasks and daily responsibilities for the Safety & Security Department
• Conducts or assists with investigations (into incidents, accidents, or other activity)
• Engages in aggressive patrol (seeking out unlawful or unsafe acts or conditions)
• Enforces policies and procedures and reports violations
• Attends required meetings (both in-person and virtual)
• Attends required training sessions and is responsible for participating, learning, and applying these skills, etc.
• Assists in the department orientation of new caregivers (within the Safety & Security Department)
• Maintains confidentiality with any information obtained and only shares this information with those that have a specific legal/business need
• Maintains professional contact with members of the public, visitors, patients, and caregivers; while promoting growth, cohesiveness and support for needed correction or change
• The ability to respond and manage physically aggressive subjects with the use of verbal, self-defense, and control techniques
• Maintains knowledge of assigned responsibilities (per policies and procedures); these may include procedures for: fire, disasters, bomb threats, hazardous materials, visitation, infant abduction, parking, attendance, compliance, etc.
• Manage pedestrian and vehicular traffic (in all weather conditions)
• Conducts courier service duties including regular fueling and maintenance of any vehicle used in a courier service capacity; routes and planning should be conducted and coordinated in the most efficient manner
• Ensure scheduling needs, routes, and delivery issues are immediately communicated to the Safety & Security Manager and the Materials Management Manager
• Safe operation of a motor vehicle (with potential travel driving hazards in all weather conditions)
• All SJRMC caregivers are responsible for implementing SJRMC’s Service Standards into their activities:
  Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned

• Regularly assists with uncooperative and/or physically aggressive: patients, visitors, family members, members of the public, etc. (assists with required restraint situations)
• Rapid response to emergent conditions with potential safety hazards (codes, phone/radio calls, disturbances, etc.)
• Prolonged periods of walking while on patrol and/or…