Assistant Maintenance Manager

Assistant Service Manager

Advance Your Maintenance Career with a Team That Invests in Your Success

Ready to turn your maintenance experience into your next leadership opportunity? Morgan Properties is hiring an Assistant Service Manager to help support five communities across our Saratoga Crossings portfolio in Farmington and Victor, NY.

Partnering with an experienced Multi-Site Service Manager, you'll stay hands-on while helping guide the maintenance team, troubleshoot HVAC and other technical challenges, and keep operations running at a high level. This is a great opportunity for someone who knows maintenance, enjoys helping others succeed, and is ready to take on more leadership responsibility.

As an Assistant Service Manager, you will:

• Support the Multi-Site Service Manager in overseeing daily maintenance operations across a five-community portfolio totaling 451 apartment homes
• Coordinate work orders, apartment turns, preventative maintenance, and technician scheduling to help ensure efficient daily operations
• Troubleshoot and complete repairs involving HVAC systems, appliances, plumbing, electrical, carpentry, drywall, and general building maintenance
• Lead by example while coaching and supporting Maintenance Technicians to promote teamwork, accountability, and quality workmanship
• Perform property inspections of vacant apartments, common areas, building exteriors, and grounds to maintain company standards
• Assist with inventory management, maintenance supplies, tools, and equipment
• Help ensure apartment homes are move-in ready while supporting occupancy goals
• Assist with snow removal, weather-related events, and emergency maintenance as needed
• Participate in a rotating paid 24-hour on-call schedule
• Complete additional duties and special projects as assigned

Compensation & Benefits

• Base Pay: $27.00 - $29.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On-Call Appreciation: $15 per day while holding the on-call phone
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including paid holidays and sick leave

Schedule

• Monday – Friday | 8:00 AM – 5:00 PM
• Rotating paid on-call schedule required
• Availability for weather-related and emergency maintenance events is required
• Schedule may vary based on business needs

What We're Looking For

• 2-3 years of multifamily maintenance experience
• Previous experience leading, mentoring, or coordinating maintenance team members
• Strong HVAC diagnostic and repair experience required
• Experience with plumbing, electrical, appliances, carpentry, drywall, and general building maintenance
• EPA/HVAC certification preferred, but strong hands-on experience will be considered
• Comfortable using smartphones, mobile work order applications, and computers
• Valid driver's license with reliable transportation
• Ability to travel between communities within the portfolio
• Ability to participate in an on-call rotation and respond to emergency maintenance needs
• Strong communication, problem-solving, and customer service skills
• A dependable, team-oriented professional who takes pride in delivering quality work and exceptional service