Member Service Representative Lead

Location: Farmington, UT

Job :129

# of Openings:0

Horizon Credit Union Mission Statement:
Horizon Credit Union Promotes the financial well being of its members. We do so by having Trust, Respect, Integrity, and Caring for our members.

Full time, Monday through Friday - 8:15 am - 5:15 pm (Farmington Location)

• Paid holidays
• Paid leave
• Pay starting at $17.94/hour

Responsibilities:

As part of the Horizon Credit Union team, you will efficiently assist members with teller transactions and provide excellent member service. Also promotes credit union products and services. Provide accurate, courteous, and professional service to all members or potential members when assisting them with financial transactions or inquires. Meet/exceed required performance cross-selling goals and on-line education training as established by management.

Your day-to-day responsibilities will look something like this:

• Oversee teller functions - ensure that teller functions are correctly performed and are in accordance with established policies and procedures
• Branch operations - assist with opening and closing branch office as determined by Branch Manager
• Deposits, withdrawals, and transfers -- assist members with transactions
• Member service - provide accurate, courteous and professional service to all our members and handling of member problems.
• Fraud identification - be mindful for any suspicious activity
• Cross-selling help members discover additional products and services to meet their needs