Part Time Sales Ambassador - Station Park Farmington, Utah

Farmington, Utah, United States

Weekly: 20-29 hours

Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

Put yourself in the customer’s shoes and think about what would make their day. Whether it’s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Sales Ambassadors, it’s not just about selling soap – it’s about making a positive impact on the world, one bar at a time!

• Driving Sales: Utilize Store Force dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer
  
  Experience:
  
  Consistently deliver a world‑class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open‑ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers’ day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on fighting animal testing, freshest cosmetics, ethical buying, 100% vegetarian, handmade, and naked packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives.
• Product Passion: Continually expand product knowledge with ongoing learning and diving deep into all things Lush. Stay up‑to‑date on our products, ingredients, and unique benefits to confidently recommend products for every customer’s needs.
• Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to DEIB. Foster teamwork and recognize each employee’s unique contributions.
• Time and Attendance: Be punctual, reliable, and present ticipate in teamwork and manage wellbeing.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer experience.
• Stock and Inventory: Adjust product displays in real time based on sales to improve customer experience.
• Policies and Procedures: Follow company standards for opening and closing, product integrity, respectful workplace, and health and safety.

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast‑paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
• Candidates under 18 may be employed on a contract basis through the Lush Employment Program, in line with local regulations.
• Experience with consultation‑based customer service models
• Strong problem‑solving skills for day‑to‑day operations
• Experience working in a team environment
• Experience in skincare or cosmetics
• Experience in cross‑cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Station Park Pay: $15 - $15 USD

As set forth in Lush Handmade Cosmetics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Lush Handmade Cosmetics participates in E‑Verify in certain U.S. states and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States.

Lush Cosmetics North America respectfully acknowledges that our business operates on Indigenous territory across Turtle Island and is committed to reconciliation and decolonization. We recognize our facilities, along with our settler and newcomer staff, as guests on this land and act together in allyship with Indigenous People everywhere.