Assistant Store Manager

Overview

IT’S Fun, IT’S Flexible, IT’S Entertaining. IT’SUGAR was founded to create an environment that fosters happiness and humor, allowing you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the joy of indulging in a world with fewer rules and more sugar. IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team.

The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you act as Manager On Duty.

• Oversees the daily operation of the store and ensures that sales objectives are met.
• Evaluates daily operations on an ongoing basis and makes recommendations to enhance productivity, efficiency, effectiveness, and profitability.
• Holds self and staff accountable for the achievement of sales goals and metrics.
• Fosters a productive work environment through coaching and training of Sales Associates.
• Demonstrates a positive, enthusiastic attitude representative of our core values.
• Follow our customer engagement model, SUGARTAINMENT.
• Promotes safety for customers and associates by adhering to company guidelines.
• Partner with the store manager to identify ongoing challenges and present solutions.

• Proactively network/recruit qualified candidates to ensure backfill for all positions. Seek internal/external candidates with the ability to develop and maintain sincere relationships.
• Assist the Store Manager with selecting, training, and coaching Associates/Supervisors and ensure policies and procedures are adhered to.

• Follow through on customer requests for specific items and suggest additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
• Establish a collaborative selling culture in the store and ensure Associates/Supervisors are trained in IT’SUGAR selling programs.

• Maintain store cash handling records, reports, and opening/closing procedures.
• Review merchandise orders and inventory levels for accuracy and consistency.
• Merchandise and ensure displays follow visual guidelines.
• Capture information on retail customers to enhance sales and maintain the store’s client file.
• Plan, coordinate, and set up special events and promotions.
• Maintain communication with associates regarding product recommendations to increase sales/inventory.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational responsibilities include sales floor, backroom, restroom maintenance, cleaning, mopping, etc.

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and optimism while working collaboratively in a team environment.

• Education:
  
  High School diploma or equivalent.
• Years of
  
  Experience:
  
  2 - 3 years retail experience preferred.
• Prior sales and management experience in a retail environment preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
• Must be able to work alone or with minimal supervision.

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, events, etc.)
• 401k with company beginning the 1st of the month after 60 days of employment
• Employee Assistance Program
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account options
• Legal Services

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