Mercedes Sales Manager

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* Job Description:

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* Location:

** 555 N Bourne Cir, Farmington, UT 84025
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* Employment Type:

** Full Time, including Saturday shift
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* WHO WE ARE:

** Mercedes-Benz of Farmington is a world-class, “Best of The Best” award winning dealership. We’re driven by our values;
We are a Competitive group
- We want to WIN. We are Adaptable
- Willing to change if there is a better way to deliver a great experience for our guests. We are Consistent
- We do it right or fix it fast. We are Respectful
- Teamwork is key to our success. And finally, we want to demonstrate Empathy
- The power of authentic connection. We’re building a world-class team - we operate out of the nicest Mercedes-Benz dealership in Utah, equipped with great employee and guest amenities, including an in-house work-out facility. Our organization is a place with limitless advancement opportunities...if you’re looking for a home, not just a job, we hope you will consider Mercedes-Benz of Farmington.
** WHAT WE ARE LOOKING FOR:
** The Sales Manager is an experienced professional with understanding of sales operations, including floor process, internet process, phones, customer service skills, inventory management, and strong leadership skills; will assist the General Sales Manager in planning and organizing the Sales department activities; strong understanding of automotive financing with the goal to help qualified customers obtain financing in a timely manner and protect the organization’s credibility;

at all times providing an exceptional customer experience.
*** Why Mercedes-Benz of Farmington?
***** Benefits**:
* Full suite of insurances - medical, dental, vision, and life
* Pet insurance, you read that right, insurance for your furry or not so furry friends
* 401(k) with company match
* Paid Time off - Vacation, sick and benefit days
* Short term and long term disability
* Accident insurance
* On site Gym
* Your mental health is important to us - Employee Assistance program - counseling, financial and legal advice
* A culture that values and recognizes
* Commitment to your career and professional development
* The best part of automotive:
Employees are eligible for discounts on vehicles, parts and service
** Job Requirements
*** Punctual and regular attendance.
* Responsible for daily operations of the Sales department; forecast goals/objectives for the Sales team.
* Meet with Client Advisors regularly to review goals/objectives.  Develop and support action plans to help the Sales team achieve their goals/objectives.
* Verify the recording in CRM of all events in processing leads up to and including appointments.
* Manage lead distribution strategy to Sales team; drive process to follow-up unsold appointments.
* Verify all company websites, and ancillary sites are correct with current promotions and pricing.
* Interact with all customers in an enthusiastic, professional, courteous and helpful manner, striving for complete customer satisfaction at all times.  Promptly follow-up with customers and fully answer their questions and address their concerns.
* Address customer complaints immediately.
* Follow company-approved operational procedures, including plate, key and lot management procedures.
* Continually maintain and upgrade “Product Knowledge” of the products and services the company sell and of “competing” products and services.
* Ensure all sales areas present a neat and clean image in accordance with Schomp and manufacturers expectations.
* Responsible for verifying data accuracy of deals entered into DMS.
* Review all Red Flag/OFAC verifications.
* Ensure compliance updating.
* Understand, keep up to date and comply with federal, state, and local regulations.
* Must prioritize deals to ensure customers are handled within the 1 Hour promise time.
* Advise…